Job Description

At Raymond James, we develop, we collaborate, we decide, we deliver, and we improve together .

Raymond James Ltd. is Canada’s leading independent investment dealers offering high quality investment products and services to Canadians seeking customized solutions to their wealth management needs.

Account Transfer Associate

How does the role impact the organization?

This role provides support to the branches and is responsible for ensuring client assets are received to or delivered from their Raymond James Account(s).

What will your role be responsible for?

• Manage all incoming and outgoing mail and courier deliveries for Account Transfers;
• Review and verify client information on transfer documents;
• Initiate the processing of new transfer documents, both ATON and non-ATON and related duties;
• Investigate and resolve rejected transfer issues;
• Follow up on and complete pending transfers; and
• Deposit cheques and update records accordingly.

What can you expect from us?

Our most important investment is in people. Upon eligibility, Raymond James Ltd offers flexible workstyles, a competitive compensation and benefits package. Our benefits range from Health Benefits, RRSP Matching Program, Employee Stock Purchase Plan, Paid Time Off, Volunteer Days, Discretionary Bonuses, Tuition Reimbursement and many more! We also support internal promotion and community involvement.

What do we expect from you?

• Knowledge of concepts, practices and procedures of securities industry and/or banking compliance;
• Previous experience with CDS and Arrow as related to ATON and CDSX, and other systems such as DTC and FundSERV; and
• Dataphile application or a similar software (ie. ADP, ISM, etc.), as related to account transfers.
• Proficient in Microsoft Office with a willingness and ability to learn new applications.
• Work within deadlines in a high-volume and demanding environment while maintaining a high level of service and an imperative attention to detail;
• Demonstrate email, videoconferencing, and telephone etiquette and relationship management skills;
• Demonstrate a professional manner to establish and maintain effective working relationships at all levels of the organization;
• Work independently as well as collaboratively within a team environment;
• Communicate proficiently in French is an asset; and
• Exercise tact and discretion in the handling of confidential information.

Educational/Previous Experience Requirements

• A minimum of 3 years of industry related experience; and
• Post-secondary education is an asset.

We encourage our associates at all levels to:

• Grow professionally and inspire others to do the same
• Work with and through others to achieve desired outcomes
• Make prompt, pragmatic choices and act with the client in mind
• Take ownership and hold themselves and others accountable for delivering results that matter
• Contribute to the continuous evolution of the firm

At Raymond James – we honor, value, respect the uniqueness, experiences, and backgrounds of all of our Associates. When associates bring their best authentic self, our organization, clients and communities thrive, it is part of our people-first culture. The Company is an equal opportunity employer and makes all employment decisions on the basis of merit and business needs.

Here at Raymond James we demonstrate our commitment to ensuring equal opportunities for all candidates. To request accommodations, candidates are instructed to contact Human Resources via email at recruitment@raymondjames.ca. By reaching out to this email address, candidates can communicate their specific requirements and discuss the necessary accommodations they may need to participate fully in the recruitment process.

Salary Range: BC (based on Education, Work Experience, etc) $50,000-60,000 in addition to competitive performance bonuses/incentives.

Job Operations

Primary Location CA-BC-Vancouver-Vancouver

Organization Operations

Schedule Full-time

Status Permanent Full-Time

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