Job Description

Are you ready to bring your amazing self to work? At Macy's, Inc., we're on a mission to create a brighter future with bold representation for all. This is our Mission Every One. We know that each person here is unique. We respect and invest in each individual to create growth, pride and satisfaction. If we are able to bring our whole selves to work, it translates into a more abundant and wider array of ideas and energy for all to benefit from. Our success will be built on amazing colleagues, working together. Job Summary The Beauty Merchandiser plays a key role in delivering an exceptional shopping experience by ensuring optimal sales floor merchandising, flawless merchandise execution, and by maintaining the visual and operational standards of the Beauty department. You will focus on display updates, maintenance, stockroom organization, and replenishment of stock, as well as the operational execution of Gift with Purchase and Purchase with Purchase promotions, the Open Sell concept, and the Trend Recycling Program. While merchandising duties are a primary responsibility, providing outstanding customer service is the top priority and you will pause tasks to assist customers and address their needs effectively. We're looking for flexible team players who thrive in our fast-paced environment, can switch between multiple tasks, and can work various shifts including nights, weekends and holidays. What we can offer you An inclusive, challenging, and refreshingly fun work environment Competitive pay and benefits rooted in principles of equity Performance incentives and annual merit review Merchandise discounts Health and Wellness Benefits across medical, dental, vision, and additional insurance Retirement Savings Plan with 401k match opportunity Employee Assistance Program (mental health counseling and legal/financial advice) Resources for continuous learning, career growth, and leadership development Paid Time Off Colleague Resource Groups (CRGs) and give-back/volunteer opportunities What you will do Customer Experience Greet and connect with customers in a friendly and genuine way. Let them know we appreciate them and care about their experience. Prioritize customer needs, address their requests promptly and professionally, and guide them to the right products when appropriate. Collaborate with store leadership and colleagues to create a clean, organized, and inviting shopping environment. Maintain a broad understanding and working knowledge of merchandise in open-sell areas and key items across the department to effectively address customer inquiries and contribute to sales success. Merchandising & Execution Install fixture and product display updates in a timely manner, following guidelines. Manage the Beauty Department’s Trend Recycling Collateral Program, ensuring adherence to all established procedures. Maintain stockroom organization and perform front-of-house tasks such as merchandise placement, fixture adjustments, and replenishment. Ensure the beauty department remains clean and organized, including maintaining tester stations, cleaning fixtures, and restocking supplies. Ensure consistent adherence to department standards by actively monitoring and maintaining merchandise presentation in open-sell and multi-branded areas. Support Gift With Purchase (GWP) and Purchase With Purchase (PWP) events, including pre-sale pickups and organization of promotional materials. Execute the DIF (Dispose In Field) process in compliance with company standards, properly disposing of waste and handling hazardous materials according to state / local regulations. Participate in the physical inventory process and ensure shortage prevention initiatives are executed. Adhere to Asset Protection and inventory control and compliance procedures. Who you are Focused on upholding Macy’s dedication to fulfilling ideals of diversity, inclusion and respect that our company aspires to achieve, every day in every store and office, with every customer and associate. Flexible availability, including days, evenings, weekends and holidays. Possess strong merchandising or visual skills and creativity. Comfortable communicating and sharing information with diverse groups of customers and peers. Collaborative and able to function as a member of a team. Self-starter in adapting quickly to changing customer expectations and needs. Ability to flex between tasks efficiently as directed by supervisors while maintaining high standards of accuracy and timeliness. You can handle electronic devices with no problem. Must be able to (1) understand and communicate effectively with customers, co-workers, and supervisors, and (2) read and understand employment policies and safety rules/procedures in English. Previous visual or merchandising experience is preferred. Essential Physical Requirements Prolonged periods (at least two consecutive hours) of standing/walking around the store or department. Frequent use of computers and handheld electronic equipment. Reaching, including above eye level, crouching, kneeling, stooping, climbing ladders and color vision. Lifting and moving items weighing up to 30 lbs. About Macy's Now is an exciting time for a Macy's career as we continue to focus on creating exciting and memorable experiences for every Macy's customer, whether their journey starts online or in the store. Our opportunities in Sales, Merchandise, Operations, Customer Service, Warehouse, Marketing and other areas let you express your creativity and commitment to excellence, grow your career and make a difference to your Macy's colleagues and customers. Bring your creativity, energy and ideas to the Macy's team – Apply Today! BEAUTY00 This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. 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