Job Description

Business Quality Analyst

Location: Hybrid / Remote - Kingston or Toronto

Empire Life is looking to hire a Business Quality Analyst to join our Information Technology team!

Why pursue this opportunity

Join a transforming business - we are a medium-sized Canadian company in a stable industry which is rapidly transforming.

Play an integral role - this is an opportunity that allows for you to grow your skills, while directly contributing to the business unit you are a part of.

Diversity, equity, and inclusion - we are committed to creating a diverse, equitable, and inclusive workplace and welcome candidates who share this commitment.

What you’ll be working on

• Communications with business leadership to ensure proper capture of Business Requirements
• Ensuring solutions delivered meet stakeholder objectives with manual validation techniques
• Use Empire’s Product Delivery Framework, our internal best practices in the delivery of solutions
• Provide gap analysis and make recommendations to stakeholders on potential solutions to address business
• Coaching new members of the team on the Product Delivery Framework
• Lead Scrum Ceremonies and the delivery of smaller initiatives, as required

What we’re looking for you to have

• Post secondary degree or diploma and/or equivalent work experience
• 3-5+ years experience in Business Analyst or Quality Assurance role
• 2+ years experience working in Scrum based teams and creation of User Stories
• Ability to prioritize and balance multiple tasks or project
• Ability to work independently and as a team member as required
• Flexibility to adapt in a fast paced, changing environment
• Ability to build relationships across the organization
• Effectively communicate across the organization
• Strong communication skills, with the ability to communicate effectively at senior levels
• Ability and willingness to mentor, coach and train junior members
• If you are applying for a position which is open to applicants across Canada, unless otherwise indicated in the position, language proficiency in English is required for communicating with customers, advisors, or employees across Canada.

Beyond the salary

For regular full-time positions, Empire Life offers a comprehensive total rewards package that includes:

• Competitive salaries with annual pay increases
• Annual bonus program, which recognizes both strong company performance and individual contributions, for non sales positions
• Competitive uncapped commission, for sales positions
• A comprehensive employer-funded benefits package starting from day one of employment, that includes life insurance, disability, health and dental and a generous health account
• Flexible work arrangements and an annual allotment of personal health days.
• Four weeks annual vacation from hire date
• A defined contribution pension plan with generous employer matching
• Top up programs for parental leave and compassionate leave
• Employer-sponsored wellness and recognition programs
• A cash employee referral program

To learn more about working at Empire Life, visit .

Get to know us

Empire life is proud to be an equal opportunity employer. We celebrate diversity, are committed to creating an inclusive environment, and welcome everyone to participate in our application process. We encourage those of all backgrounds and experiences to apply, even if you don't believe you meet each unique qualification outlined. Applicants will receive equal consideration without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, or age.

Empire Life welcomes applications from people with disabilities and disabled people. Accommodations are available upon request for candidates taking part in all aspects of the screening and selection process. If you need this job posting in an alternative format or have any accessibility questions, please contact recruitment@empire.ca .

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