Job Description

Our client is seeking an experienced Collections Manager to oversee and enhance their credit and collections operations. This role is responsible for leading a team of collections professionals, optimizing recovery processes, and ensuring compliance with federal and state regulations.

Job Responsibilities:

• Team Leadership & Development: Supervise, mentor, and support the collections team, fostering a high-performance and customer-focused culture.
• Collections Strategy: Develop and implement collection policies, procedures, and best practices to improve cash flow and reduce delinquencies.
• Risk Assessment & Management: Monitor delinquency trends, assess credit risks, and collaborate with internal teams to mitigate potential losses.
• Compliance & Regulations: Ensure all collection activities comply with federal and state laws, including FDCPA, FCRA, and other applicable regulations.
• Performance Monitoring: Analyze collections data, generate reports, and implement process improvements to enhance efficiency and effectiveness.
• Cross-Department Collaboration: Work closely with lending, finance, and branch operations teams to support overall business objectives.

Qualifications:

Education: Bachelor's degree preferred

Experience: 5+ years of experience in collections, credit management, or related financial operations.

• At least 2 years of experience in a leadership or supervisory role.
• Experience at a financial institution required

Skills & Competencies: Strong understanding of collections best practices, credit risk management, and regulatory compliance.

• Excellent leadership, communication, and problem-solving skills.
• Ability to analyze data and implement process improvements to enhance collections performance.
• Proficiency in collections software and financial reporting tools.

Kavaliro provides Equal Employment Opportunities to all employees and applicants. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Kavaliro is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Kavaliro will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please respond to this posting to connect with a company representative.

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