Job Description

The Client Analyst will support the Client Engagement team and other functions under the guidance of the Client Engagement Senior Manager.

Description

* Manage ad-hoc analysis requests and develop weekly/monthly reports in order to increase client knowledge at the office and boutiques.
* Analyze databases and translating data insights into predictive purchase behaviour.
* Measure performance results/progress on CRM, Client Experience and Clientelling programs.
* Provide Clienteling-related KPIs to boutiques and use data driven insights for better client targeting selection in all CRM/Client Experience/Clientelling activities.
* Manage client database to improve data accuracy and quality.

Profile

* Have analytical skills and logical thinking skills to analyze client, sales, and marketing data.
* Experience in luxury or retail is ideal.
* Passion in luxury retail.
* Skills in BI tools and Excel.
* NATIVE level Japanese and Business level English.

Job Offer

* Hybrid work available.
* Flextime available.
* Chance for career growth within larger parent group.
* Opportunity to use English.

To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact Matthew Li.

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