Job Description

CUSTOMER ENGAGEMENT COORDINATOR

FULL-TIME

REMOTE

Salary up to $49K

Are you skilled in client service and supplier support?

Are you able to be a liaison between corporate partners and suppliers?

Are you passionate about inclusivity and supporting BIPOC-owned businesses?

The Company

Our client is a unique organization with a mission of enhancing inclusivity by bringing corporations and small businesses together. They’re looking for an organized, service-oriented professional with a shared passion for diversity and equity to join them in their efforts. If you thrive in a role where you can take initiative and help others, this role is for you!

Company Perks and Rewards

• Compensation up to $49K
• Hybrid Work Model
• Supportive team culture
• Focus on diversity and inclusivity
• And more!

The Job!

In this role, you are the liaison between corporate partners and small businesses. You will:

• Report to the Supplier Engagement Lead.
• Manage supplier communications including phone calls and emails.
• Answer and resolve supplier inquiries.
• Organize supplier documents and information.
• Follow-up on missing files, documents, or information for supplier records.
• Build and maintain strong relationships with internal and external stakeholders.
• Support event planning and coordination activities.
• Assist with preparing event-related materials.
• Review and interpret financial statements.
• Other tasks as assigned.

What you bring to the job

The ideal candidate is a strong, detail-oriented relationship builder and self-starter with a strong skillset in administration and coordination. You also have the following qualities:

• Relevant post-secondary education
• Experience in administration or coordination
• Experience with client services and/or supplier support
• Experience managing communications with over 500 clients/customers/etc.
• Exceptional communication skills, both written and verbal
• Strong interpersonal and relationship building skills
• Strong organizational and time management skills
• Accountability and ability to work independently
• Sense of initiative and a proactive work ethic
• Able to balance multiple tasks and priorities
• Proficiency in MS Office programs
• Experience with Salesforce would be an asset

Qualified job seekers are asked to apply with attention to Rhiannon Bodman. Reference #13268

I really look forward to hearing from you, but please understand that I will only be contacting those that are applicable for the role!

Options Consulting Solutions is an equal opportunity employer and welcomes applications from all individuals. Applicants selected for an in-person interview will be asked whether specific accommodations are needed to support a personal disability.

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