customer service representative. Job at Randstad, Lachine, QC

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  • Randstad
  • Lachine, QC

Job Description

Looking for a new challenge?

Are you quick on your feet and ready to jump into a fast-paced role?
Do you have perfect English and a solid level of French?
Are you looking for a hybrid position (3 days in the office, 2 days from home)?
Do you have experience in inside sales or customer service, particularly in a manufacturing or distribution environment?

If so, this opportunity could be for you.

Our client, a well-established company in the rotisserie equipment and parts industry, is currently seeking a customer service representative for their West Island of Montreal location.

Position details:
- Salary starting at $45,000 per year
- Hybrid work model: 3 days in-office, 2 days remote
- Full-time schedule: 37.5 hours per week, Monday to Friday, daytime hours

Advantages
- Competitive salary ranging from $45,000 to $50,000, based on experience
- Bonus potential depending on performance
- In-office training to get you started, followed by a flexible hybrid schedule
- Two weeks of vacation to start, increasing to three weeks after one year of service
- Comprehensive group benefits starting on day one

- RRSP plan with employer contribution of 3% after just three months
- Free on-site parking and easy access via public transit
- Supportive and collaborative work environment with a dynamic, welcoming team

Responsibilities
- Process all incoming accessory orders from customers and service partners
- Enter orders into the system (ERP)
- Respond to telephone, in-person and electronic (email) inquiries
- Assist customers and service companies in the selection and ordering of accessories and spare parts (including order entry)
-Maintain a high level of attention to ensure accuracy of data associated with the above tasks
- Support the supervisor in any other related tasks

Qualifications
- Handle all incoming orders for accessories from customers and service partners
- Accurately enter orders into the ERP system
- Respond promptly to inquiries via phone, email, or in person
- Guide customers and service companies in selecting and ordering accessories and spare parts, including processing their orders
- Ensure a high level of accuracy and attention to detail in all related data entry and communications
- Provide general support to the supervisor by assisting with various related administrative or operational tasks

Summary
Is this the right opportunity for you?

- Hybrid work arrangement available after training
- Salary ranging from $45,000 to $50,000, based on your experience
- Quick start – we’re ready when you are
- Fluent in English, with functional French skills

Don't miss this opportunity and apply today!

Click "Apply Now" or send your resume to: pierce.ashton-kane@randstad.ca or apply directly online.

Alternatively, you can contact me via LinkedIn at:

Looking forward to hearing from you soon!

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process. show more

Job Tags

Full time, Remote job, Flexible hours, Monday to Friday,

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