Job Description

Our client, within Utilities/Energy space, is committed and dedicated to delivering excellent stellar service to their residential clients. They are the one of the largest municipally owned distributors in Ontario. Through their safe and reliable services, they shape stronger, wholesome, and organic communities. They are committed to environmental sustainability and fostering thriving communities. A key priority is the continuous evolution and modernization of the power grid.

They have retained our services to uncover a Director, Director, Grid Operations & Emergency Management to lead and manage their 24/7 Grid Operations and ensure the resilience and reliability of their energy distribution system. This is a pivotal and exciting time to join this employer of choice.

Mandate:

Reporting to VP, Distribution Operations & Asset Management, your mandate is to oversee the System Control Centre, managing the grid control systems, and coordinating emergency preparedness and response activities.

You will manage the Corporation’s System Control Centre, with 24/7 operational oversight of the corporation’s distribution system assets while leading a team of union and non-unionized professional, technical and trades staff.

Accountabilities:

• Manage the 24/7 Operations of the Integrated Operations Centre(IOC), including the safe and reliable operation of the distribution system to enable the delivery of our client Capital and Maintenance work programs in accordance with the Utility Work Protection Code
• Ensure the safe, effective, and efficient operation of all the system components on a constant and continuous basis by providing accurate and prompt direct system control or control instructions to field staff.
• Performs as the Corporation’s Subject Matter Expert, providing direction on the Utility Work Protection Code and Emergency Preparedness.
• Maintains the Transmission Connection Agreement, Distribution Connection Agreements and other distribution system connected generator operational agreements up to date.
• Ensure that real-time outage information is current and accurate and communicated on a timely basis to internal stakeholders including Corporate Communications, Customer Service and Senior Management.
• Reviews Control Center tools/displays and makes recommendations for additions and updates to operations technologies, such as SCADA, OMS, GIS, IVR etc.
• Leads the development and maintenance of our client's Emergency Preparedness/Response framework, and act as the Incident Commander during high-volume events, and ensures compliance with the IESO’s emergency preparedness regulations and the Corporation’s Business Continuity program.
• Ensures unplanned outages are addressed in a timely manner, through collaboration with the Operations team, while keeping affected internal/external stakeholders informed of restoration time and action plan.
• Initiates, develops and coordinates all Mutual Assistance Agreements with other LDCs.
• Fosters creativity and innovation and actively looks for new ideas to improve the operation of the unit.
• Sets the tone and fosters a culture that promotes ethical practices, the Corporation values including the Code of Ethics and Business Conduct of the enterprise.
• Provides direction and supervision of health and safety policies to ensure the front-line staff operate in a safe environment.
• Enforces all applicable safety standards including the Company’s Health and Safety program.

Qualifications:

• Engineering Degree coupled with 10 years experience in power system operations, smart grid technologies, emergency preparedness and distributed energy resources.
• Proven experience in emergency management and preparedness.
• Strong knowledge and experience with Incident Command Structure (ICS) framework.
• Strong Leader with the ability to manage and develop a high-performing team.
• Knowledge of operational technologies (e.g. SCADA, GIS, OMS, ADMS, etc).
• Understanding of health and safety protocols, equipment protection and Work Protection Code.
• Experience with aspects of line construction, power line maintenance, substation construction, maintenance and protection schemes.

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