Job Description

Position Overview

We are seeking empathetic, analytical, and strategic Disability Case Managers, especially those with frontline healthcare experience in Canada who can bring clinical knowledge, data-driven judgment, and compassionate communication to a meaningful role focused on disability claims management.

Please Note : While this is a remote role, you must be legally eligible to work in Canada and have a minimum of 2 years of experience in disability management within the Canadian market .

Key Responsibilities

• Manage a portfolio of disability claims (short-term, long-term, and salary continuance), ensuring timely and equitable resolution.
• Lead individualized recovery planning by evaluating medical and non-medical factors, functional abilities, and readiness for return-to-work.
• Apply crisis intervention techniques and rehabilitation strategies to support clients through complex health transitions.
• Leverage data and trend analysis to guide decisions and improve return-to-work outcomes.
• Build strong, trust-centered relationships with clients, employers, and healthcare providers.
• Provide clear, empathetic communication throughout the absence management journey.

Qualifications

• Minimum 2 years of professional experience in disability management within the Canadian market .
• Bachelor’s degree in Healthcare, Kinesiology, or Business.
• Direct experience in a healthcare setting (e.g., nursing, occupational therapy, physiotherapy, mental health support).

Core Competencies

• Emotional intelligence and compassion in sensitive interactions
• Case management expertise and rehabilitation planning
• Strong analytical and critical thinking skills
• Crisis intervention and resiliency techniques
• Digital fluency across case management and communication platforms
• Team-oriented, collaborative approach

Nice to Have

• Bilingual (English and French) to support clients across Canada and internationally

What’s Offered

• Structured training program with ongoing learning and development
• Inclusive, purpose-driven, and supportive work culture
• Competitive compensation package, benefits, and wellness support
• Career progression and mobility opportunities
• The chance to create meaningful impact in clients’ lives

Job Tags

Similar Jobs