Job Description
POSITION: DC Supervisor, PM Shift STATUS: Full-Time LOCATION: Kohl & Frisch Limited (Concord, ON ) REPORTS TO: DC Manager DEPARTMENT: Supply Chain SHIFT: Monday to Thursday 8:00pm to 4:30am and Sunday: 5:00pm to 1:30am Primary Role Responsible for ensuring that staff productivity and employee/customer satisfaction is optimal resulting in timely, effective and safe merchandise flow according to company guidelines/policies/values and government legislation (includes areas of planning, forecasting, scheduling, reporting, analysing, problem solving, health & safety). Ensure operations are compliant to applicable GMP standards as defined by GUI-0001 “Good Manufacturing Practices” and GUI-0069 “Guidelines for Temperature Control of Drugs Products during Storage and Transportation”.
Responsibilities
Operations
- Ensure the effectiveness and efficiency of day-to-day operations are at the highest levels, and according to policies/procedures and government legislation
- Ensure appropriate, trained staff is available to maintain operations at desired performance levels within budgetary constraints
- Ensure available tools and equipment are maintained so employee tasks are completed without delay; ensure safe operation of same
- Deal with problems and issues in a timely manner referring for resolution as appropriate.
- Proactively identify and develop/implement recommendations involving improvements in cost reduction, processes, policies, customer service levels and employee relations
- Facilitate ongoing communication with employees (e.g., team huddles)
- Oversee security of physical and personnel assets to prevent loss
- Report on Key Performance Indicators including labour productivity, operating costs, etc.; provide trend analysis and develop recommendations to correct unfavorable target variances
- Other duties as assigned
Human Resources
- Supervise staff in all respects (e.g., hiring, performance management, coaching, motivating, training); provide role modeling and lead by example
- Provide counsel to employees assisting in the resolution of issues and concerns
- Educate employees on policies and procedures as per the Employee Handbook ensuring adherence and application in a fair, equitable and professional manner
- Foster a respectful, civil and courteous work environment
- Ensure that personnel planning and payroll reporting is accurate and timely
- Promote and support employee functions and activities.
Health and Safety
- Ensure the implementation of and adherence to Health & Safety programs.
- Responsible for maintaining a safe work environment.
- Ensure safe work policies and procedures are followed and have employees participate in regular safety training.
- Report and follow up on all safety related issues.
Education & Experience - Post-Secondary Education (Diploma or Degree) in Business or Supply Chain preferred
- Minimum 3 years of experience leading employees
Qualifications - Demonstrated experience in coaching, mentoring, problem-solving and providing direction to staff in either a direct or indirect supervisory position
- Demonstrated interpersonal skills, communication skills and a strong work ethic
- Excellent organizational/prioritization skills with ability to multi-task in a busy environment with unexpected interruptions
- Strong attention to detail, exceptional judgment, excellent follow-up skills; takes initiative
- Exceptional oral and written communication skills, strong command of the English and/or French language (according to individual DC needs)
- Strong computer skills and a working knowledge of all Microsoft Office applications
Hours of Work Monday to Thursday 8:00pm to 4:30am and Sunday: 5:00pm to 1:30am NOTE : * Flexibility in hours is mandatory*
Job Tags
Full time, Contract work, Shift work, Sunday,