Job Description

Part Time Receptionist

Part Time, Permanent

25 hours/week, Monday to Friday, 9:00 – 2:00 pm

We are looking for a professional, enthusiastic and dedicated part time receptionist to join our team.

The position requires excellent telephone and interpersonal skills, the ability to multitask and be an effective team member. Proven receptionist experience is an asset.

Key Responsibilities

· Answer all incoming calls and respond to caller’s inquiries in a positive, accurate and professional manner; Redirect calls as appropriate and take clear, concise messages when required;

· Greet, assist and direct all visitors and clients

· Set up intake appointments by telephone and email and update Outlook calendars

· Enter and update new client information into our intake software always maintaining confidentiality and privacy;

· Request and collect client documents ensuring information is received in a timely manner; track the requests and collection by updating our administrative Microsoft Teams Planner

· Open new files using our CRM software

· Scan documents and save to CRM software

· Arrange courier pick up and prepare outgoing mail

· Maintain a clean, well organized reception area

· Assist with small projects as required

Qualifications

· Above average interpersonal and communication skills

· Must exhibit professional and polished appearance and telephone manner

· Highly organized and detail focused

· Ability to work independently and seek help or assistance as needed

· Dependable with a strong and proven work ethic

· Experience with Microsoft Office Suite

· Experience with LEAP and RedView software an asset

Work Location: In person. Office located downtown Kitchener

Is This Opportunity for You? Apply Today. If you have the requisite attributes and experience please submit your resume, cover letter, and any other relevant supporting documents to debbie@rkbfirm.com, kindly include "Application for Part Time Receptionist Position" in the subject line.

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