●時間帯責任者として問い合わせ・苦情対応
●緊急時対応
●フロントデスクにおける業務全般（チェックイン、チェックアウト、
ゲストとの電話及びメール対応等）
●VIPゲスト対応
●人材育成
●顧客満足度向上
Responding to inquiries and complaints as a time zone manager
Emergency response
General operations at the front desk (check-in, check-out, handling phone calls and e-mails with guests, etc.)
Handling of VIP guests
Human resource development
Improvement of customer satisfaction
●首都圏もしくは海外ホテルで同等経験のある方、もしくは2年以上の
フロントデスクアシスタントマネージャー以上の実務経験
●ビジネスレベルの英会話力
●日本語ビジネスレベル
●協調性・コミュニケーション能力
●広い視野・ホスピタリティマインド
●リーダーシップスキル
●基本的なPCスキル（Excel/Word/Power Point）
Minimum of 2 years of equivalent experience in a metropolitan area or overseas hotel, or
Experience as a front desk assistant manager or above
Business level English conversation skills
Business level Japanese
Cooperative and communication skills
Broad perspective and hospitality mindset
Leadership skills
Basic PC skills (Excel/Word/Power Point)
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