Job Description

The Opportunity:

Our client, a growing healthcare services provider, is looking for a General Manager to join their team in Vancouver. Reporting into the Senior Regional Operations Director, this individual would be responsible for working closely with and leading a high performing senior leadership team, consisting of managing specialists, department managers and a medical director. The General Manager is responsible for overseeing day to day operations of the hospital, developing, and coaching leaders and ensuring financial health of the hospital.

What You'll Be Doing:

• Provide hands on leadership and coaching of the Hospital Senior Leadership Team
• Provide effective communication between Specialty and Emergency associates and Canada support team
• Ensure hospital delivers outstanding financial results and maximizes growth through short and long term objectives and effective budgets for the hospital
• Facilitates the growth of the client base by assessing, developing and implementing new programs, as well as assuring client satisfaction
• Working in partnership with your HR Business Partner to support and deliver a robust people plan for the Hospital which addresses associate engagement, talent management, retention and well-being
• Supervise the scheduling of clinic staff to effectively meet client and patient needs
• Develop and maintain local hospital-specific written operational policies and procedures in conjunction with the leadership team and the organization as a whole
• Oversee hospital accounting procedures

What You'll Need To Be Successful:

• 3-5 years of strong leadership experience in engaging large, diverse teams of 100+ associates
• Bachelor’s degree in business, MBA or similar education preferred
• Experience in veterinary/human healthcare preferred but not required
• Solid financial acumen with ability to create, manage and execute a budget of $20M+
• Understand the importance of exemplary customer service, while still focusing on productivity, maximizing efficiencies and profitability
• Comfortability around the medical space
• Exceptional communication skills and ability to adapt to and lead diverse personalities

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