Job Description

Details of the Role:

JOB TITLE: Health & Safety Consultant, Occupational Hygiene (OH)

POSITION OPENINGS: 1 (Existing Position)

STATUS: Permanent, Full Time

LOCATION: Home Office Based

REGION: West Ontario

HOURS OF WORK: 35 hours/week

About Us

Workplace Safety & Prevention Services (WSPS) is a not-for-profit organization committed to protecting Ontario’s workers and businesses. It serves more than 174,000 member firms and 4.2 million workers across the agricultural, manufacturing and service sectors. A proud partner in the province’s occupational health and safety system and a trusted safety advisor since 1917, WSPS has a rich history of making workplaces safer.

Our focus on healthy workplaces extends to our own safety culture. We’re committed to helping our employees thrive in a remote first work environment and are proud to be certified as a 2024 Great Place to Work.

Why Work with WSPS

As a member of our team, you'll benefit from a compensation package aimed at keeping you happy, healthy, motivated and safe. Highlights include:

• 35-hour work week
• Flexible working arrangements within the province of Ontario
• Comprehensive life and health benefits (100% company paid Health & Dental)
• Defined Benefit Pension Plan
• Generous vacation and leave entitlements (including paid time off over Christmas and New Year's, paid parental leave benefits)
• Internet reimbursement
• And more !

Role

Reporting to the Manager, Consulting Services, the Health & Safety Consultant, Occupational Hygiene (OH) role is responsible for servicing external and internal customers by providing general occupational health & safety as well as occupational hygiene consulting and training services virtually and in person. The Health & Safety Consultant (OH) works within a team to ensure annual goals and objectives associated with the WSPS Strategy are accomplished. The core accountability for the role is ensuring high quality services are provided to customers, on time and within budget, resulting in high customer satisfaction in the assigned territory.

Key Responsibilities

Note: Percentages refer to approximate % of time spent on each area, over the course of a given year

1.Deliver solutions to customers/conduct billable services to customers (60%)

• Collaborates with Account Managers (AM) & Senior Account Managers (SAM) to ensure projects are effectively executed, meeting identified customer needs and ensuring a high degree of customer satisfaction and retention
• Accountable for the delivery of solutions to customers maintaining quality standards, project timelines and budget
• Stays in constant communication with the AM & SAM to ensure a successful implementation of the project
• Support the Health and Safety Excellence program, as directed
• Promotes the benefits of implementing health and safety initiatives while working at customer sites, actively looking for opportunities to expand the service offering to the customer.
• Communicates the identified opportunities to AM/SAM for follow-up with the customer
• Utilizes established internal delivery processes to support the customer with the implementation of health and safety solutions based on customer business needs and existing organizational processes and structure
• Provides virtual and on site public training and workshops to customers in areas such as general Health & Safety, Occupational Hygiene, CSA standards, speaking at conferences, etc.
• Proactively responds to customer information requests promptly and accurately, acting as a resource or gateway for information and service
• Updates customer plans with new customer information on a regular basis
• Internally acts a Subject Matter Expert (SME) as assigned to projects or teams

2. RELATIONSHIP-BUILDING (20%)

• Nurtures, develops and maintains relationships with assigned customers while delivering services
• Promotes WSPS at key events/speaking engagements and trade shows and effectively serves as a “brand” ambassador in the market
• Meets regularly with Manager, Consulting Services, AM/or SAM to review customer plans and ensure the successful planning, implementation and delivery of seamless high quality customer solutions
• In coordination with AM/SAM follows up with customers to ensure ongoing satisfaction
• Consults internally with staff, providing current health & safety expertise and advice on all WSPS solution offerings including products, services and programs, as assigned

3.INTERNAL TRANSITION SUPPORT AND ADMINISTRATION (20%)

• Executes delivery of customer solutions as per agreement/contract
• Identifies and flags potential project risks and proactively identifies solutions to mitigate risks;
• Informs and enlists support from Manager, Consulting Services when appropriate
• Leverage internal resources such as Specialized Services team and hygiene peers to provide customer service as needed.
• Follows Consulting Standards in relation to deliverables using approved templates.
• Maintains records of all activities on the Customer Relationship Management (CRM) system on a regular basis and submits reports as required. Utilizes internal processes and tools regularly including: CRM, ESS, Microsoft outlook calendar, Business Portal, etc.
• Responds to internal and external inquiries to meet organizational service standards
• Provides input on continuous improvement of WSPS’ services
• Applies time and priority management techniques to effectively address administrative demands (reports, e-mail, organizational initiatives)
• Maintains home office files, materials, equipment, and office environment
• Ensures the proper and secure storage of information and documentation.
• Tracks metrics for assigned accounts (e.g. customer progression, cycle time, customer satisfaction)

4.CONTRIBUTES TO A HEALTHY AND SAFE WORK ENVIRONMENT (at all times)

• Complies with all Health and Safety policies, procedures and company rules established in WSPS Occupational Health and Safety Management System (OHSMS).
• Contributes to promoting a healthy, safe, and respectful culture.
• Complies with the Occupational Health and Safety Act and regulations.

Skills & Experience

Minimum:

• Certificate or Diploma in Occupational Health & Safety or related discipline from a Community College and/or equivalent combination of education and experience.
• Current Health and Safety (CRSP) Designation or working toward designation
• 3-5 years related industry experience
• Knowledge of Health and Safety, including legislation and technical standards
• Technical qualifications conducting audits and hazard risk assessments
• Knowledge of Adult learning principles
• Facilitation/Instruction skills in various settings and levels of employees/management
• Ability to work in a team environment/collaboration
• General knowledge of audit principles
• Excellent oral and written skills
• Computer skills

Preferred:

• Degree in Health and Safety with specific education and training in occupational hygiene and environmental health
• 5+ years of relevant experience in the field of Health & Safety

Additional Requirements:

• Candidates are required to reside in West Ontario (Includes Windsor, Sarnia or London regions), maintain a private and safe workspace, and have a high-quality internet connection.
• This position requires travel between 20%-50% of the time to meet with clients, attend conferences, and support various business operations.
• Valid Driver’s License
• Business level auto insurance coverage (state new level)
• Access to a vehicle that meets minimum MTO safety standards
• An all-employee meeting (Staff Days or equivalent) will be organized annually. All employees are required to attend the annual meeting in person. Occasional team meetings may be required in person.

Application Information

Deadline for Application: April 21, 2025 4:00PM EST.

To Apply: Visit our Employment Opportunities page and click Start Application to apply!

*Please note, all applicants must apply through our Applicant Tracking System*

Feel like you have some of the requirements but not all? We welcome applications from all candidates including those whose knowledge, skills and experiences have been developed through alternative pathways from the requirements listed.

We believe that diverse backgrounds and unique perspectives make us stronger. Workplace Safety & Prevention Services (WSPS) is committed to being an equal opportunity employer, creating an inclusive work environment and encouraging employees to be their most authentic self.

In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, Workplace Safety & Prevention Services (WSPS) will provide accommodations throughout the recruitment, selection and/or assessment process to applicants with disabilities. If selected to participate in the recruitment, selection and/or assessment process, please inform Human Resources staff of the nature of any accommodation(s) that you may require.

We thank all those that apply, however, only those selected for further consideration will be contacted.

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