Job Description

Job Summary:

Seeking an experienced HVAC Field Service Supervisor to provide technical expertise, lead on-site teams, and ensure quality service delivery. This role involves project management, customer satisfaction, and team development while maintaining operational efficiency and profitability.

Key Qualifications:

• Experience: 7+ years in commercial HVAC field service.
• Certifications: EPA Certified, HVAC trade school diploma/certificate.
• Skills: Strong leadership, project management, and customer service abilities.
• Requirements: Valid driver's license with a clean driving record.

Key Responsibilities:

Project & Operations Management:

• Oversee job site operations, ensuring optimal resource allocation and cost control.
• Conduct pre-job audits to verify scope and requirements.
• Monitor project progress, coordinate with dispatchers, and expedite schedules.
• Identify and share sales leads with the team.

Customer Service & Relationship Management:

• Address customer concerns promptly to maintain trust and satisfaction.
• Effectively communicate system-related information to clients.
• Report customer feedback and work to strengthen long-term relationships.

Team Development & Leadership:

• Train, mentor, and guide technicians and apprentices.
• Assist in staff performance evaluation and personnel decisions.
• Promote a safe work environment through training and compliance.

Personal & Technical Growth:

• Stay updated on HVAC advancements and industry best practices.
• Participate in professional organizations for continuous learning.

Physical Requirements:

• Ability to lift, carry, push, pull, and climb as required for HVAC fieldwork.
• Comfortable working at heights, in confined spaces, and handling tools/equipment.

Benefits:

• Medical, Dental, and 401K with company match.
• Paid Time Off & Holidays.
• Company vehicle provided.
• Gym & fitness reimbursement, taxi vouchers, and more!

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