Job Description

Job Title: Specialist, Inventory Control

Department: Distribution

Supervisor: Senior Manager, Distribution

Company overview

Shiseido was founded in 1872 as Japan’s first Western-style pharmacy in the upscale Ginza district of Tokyo and is one of the oldest cosmetic companies in the world. With over 140 years of dedicated service, superior products and unparalleled technology, Shiseido’s mission is to identify new, richer sources of value and use them to create beauty in the lives and cultures of those it serves.

At Shiseido, we hold a traditional Japanese value of “Omotenashi”, the spirit of welcoming and care that cannot be translated in words. Through this spirit, we practice thoughtfulness, dedication to the needs of others and meticulous attention to every aspect of our products and service.

Job Summary:

Responsible for overseeing a team of nonexempt employees to ensure physical inventory agrees to system inventory. Monitors daily count and processing activities, generates reports, analyzes production data, directs employee assignments, identifies capacity levels, and adjusts as necessary to meet business objectives. Trains and supports employees and provides regular and on-going feedback to employees. Ensures employee compliance with company policies and employment laws. Establishes and maintains strong working relationships with business partners. Responsible for execution of inventory transactions within WMS and financial systems. Serve as a subject expert showing administrative excellence, peer leadership, and analytical skills.

Primary Duties & Responsibilities:

• Tracks and analyzes productivity metrics to identify trends and forecast operational needs.
• Maintains regular communication with operations leadership to align activities with productivity targets and key performance indicators (KPIs).
• Promotes a safe working environment by upholding company health and safety policies and procedures.
• Conducts inventory analysis to ensure accuracy and alignment with operational requirements.
• Ensures inventory integrity within the inventory management system.
• Oversees the coordination, execution, and reconciliation of daily inventory balances.
• Plays a key role in planning, executing, and reconciling physical inventory counts.
• Train and support warehouse associates in inventory processes, procedures, and best practices to ensure consistency and accuracy
• Performs routine inventory audits to verify accuracy and compliance.
• Investigates and reconciles inventory variances in a timely manner.
• Collaborates with Finance to ensure adherence to accounting best practices.
• Leads root cause analysis for inventory discrepancies and monitors resolution timelines to ensure prompt corrective actions.
• Provides support to the Senior Manager, Distribution, through the management of ad-hoc tasks and special projects as required.

Qualifications & Competencies:

• College diploma in Supply Chain Management or related field preferred.
• Minimum of 2 years experience in inventory control, retail, or marketing analysis.
• Minimum 2 years of experience in a distribution center environment required.
• Must have a valid license to operate a forklift, order picker, and reach truck
• Proficiency in Microsoft Office is required
• Hands-on experience in Warehouse Management Systems (WMS), Blue Yonder (BY), and other distribution center technologies is an asset
• Proactive self-starter with a strong sense of initiative and independence, while also highly effective in cross-functional team environments across all levels within Shiseido.
• Strong analytical abilities with the capacity to interpret complex data sets, draw actionable business insights, and identify areas for process improvement
• Exceptional verbal and written communication skills with a clear and professional communication style.
• Highly organized and capable of managing multiple projects simultaneously with efficiency and attention to detail.
• Strong attention to accuracy with the ability to identify inconsistencies and errors quickly.
• Demonstrates a strong sense of urgency and thrives in fast-paced, dynamic environments.
• Approachable, adaptable, and possesses excellent interpersonal skills.
• Results-driven and deadline-oriented, with a flexible approach to work hours as needed to meet critical deadlines.

Trust 8 Competencies

Below is a list of Trust 8 Competencies designed to help employees at Shiseido Americas succeed as the company continues to evolve and innovate.

1. Think Big : Adapt a big-picture perspective. Deliver new values through creativity.

2. Take Risks : Embrace Risk, Practice “Trial and Error and Trial”.

3. Hands On : Consider Front-line realities when making decisions. Take the lead from end to end

4. Collaborate : Leverage the diverse capabilities of colleagues.

5. Be Open : Create an environment that encourages everyone to speak up.

6. Act with Integrity : Be sincere and humble at all times.

7. Be Accountable : Commit to the goal. Take accountability for the execution.

8. Applaud Success : Create a culture that celebrates success.

We value the diversity of the people we hire and serve. Shiseido Canada is an equal opportunity employer. If you require accommodation during the recruitment process, please advise, so that suitable accommodation can be made. We can be reached at hr@shiseidoca.com.

We thank all applicants for their interest, however, only candidates selected for an interview will be contacted.

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