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Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue exceeding $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, improving patient diagnostics and therapies or increasing efficiency in their laboratories, we are here to support them. Our team of more than 100,000 colleagues delivers an unrivaled combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon and PPD. For more information, please visit  

We are seeking a highly motivated and experienced Service Team Manager to join our team. The successful candidate will be responsible for collaborating with APJ (Asia-Pacific and Japan) and global service teams, developing service offer programs for single-use devices, developing the team, and achieving revenue targets. This role will report directly to the BPG Japan Director and provide matrix reporting to APJ.

Key Responsibilities:
•    Collaboration:

• Work closely with APJ and global service teams to ensure alignment and integration of service strategies and initiatives.

•    Program Development and Management:

• Develop, implement, and handle service offer programs for single-use devices.
• Lead and coordinate the service team to ensure dedication and achievement of business objectives.
• Monitor and drive the achievement of revenue targets for service offerings.

•    Reporting:

• Directly report to the BPG Japan Director.
• Provide matrix reporting to APJ, ensuring transparent and effective communication of progress, challenges, and opportunities.

Qualifications:

• Confirmed experience in handling service teams and developing service programs.
• Strong understanding of single-use device markets and service offerings.
• Excellent communication and collaboration skills to work effectively with regional and global teams.
• Ability to drive revenue growth and achieve financial targets.

Skills:

• Leadership and team management

Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain 5 reasons to work with us. As one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need. #StartYourStory at Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued. 

Apply today!  

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