Job Description

About Us: At Booking.com, data drives our decisions. Technology is at our core. And innovation is everywhere. But our company is more than datasets, lines of code or A/B tests. We’re the thrill of the first night in a new place. The excitement of the next morning. The friends you encounter. The journeys you take. The sights you see. And the memories you make. Through our products, partners and people, we make it easier for everyone to experience the world.

Role Description:

The Market Team Manager is responsible for managing, coaching and developing high performing teams by maximizing business results to achieve team KPIs and company targets. Responsible for driving operational excellence amongst their team by fully understanding all aspects of local operations to maximize efficiency. Reinforce application of the global strategy to the assigned team to ensure continuous business development towards the commercial objectives of the company.

Key Job Responsibilities and Duties:

• Manages and coaches a team of employees to achieve both organizational and team objectives.
• Establish ties with partners through accompanying team members on visits, events and industry conferences.
• Be the market expert on the industry by understanding the spectrum of the competitors and the landscape of partners.
• Lead the organization of partner events with the objective to drive business results.
• Be the expert on the operational side to drive achievement of commercial goals for your team.
• Support the team in achieving business goals by guiding and coaching them in delivering our services to partners.
• Ensure and enable the team is applying commercial and operational Booking.com frameworks within their day-to-day
• Identifying and supporting local priorities and executing the initiatives that are driven by Area Managers.
• People management responsibilities, such as recruitment, performance management, succession planning, talent development etc.

Qualifications & Skills:

• Ability to coach and manage a team
• Change management skills; ability to embed change within daily operations
• Strong commercial and analytical skills
• Ability to influence internal and external stakeholders
• Language: Japanese and English

Benefits & Perks - Global Impact, Personal Relevance:

Booking.com’s Total Rewards Philosophy is not only about compensation but also about benefits. We offer a competitive compensation and benefits package , as well unique-to-Booking.com benefits which include:

• Annual paid time off and generous paid leave scheme including: parent, grandparent, bereavement, and care leave

• Industry leading product discounts - up to 1400 per year - for yourself, including automatic Genius Level 3 status and Booking.com wallet credit 

Diversity, Equity and Inclusion (DEI) at Booking.com: 

Diversity, Equity & Inclusion have been a core part of our company culture since day one. This ongoing journey starts with our very own employees, who represent over 140 nationalities and a wide range of ethnic and social backgrounds, genders and sexual orientations. 

Take it from our Chief People Officer, Paulo Pisano: “At Booking.com, the diversity of our people doesn’t just build an outstanding workplace, it also creates a better and more inclusive travel experience for everyone. Inclusion is at the heart of everything we do. It’s a place where you can make your mark and have a real impact in travel and tech.” 

We ensure that colleagues with disabilities are provided the adjustments and tools they need to participate in the job application and interview process, to perform crucial job functions, and to receive other benefits and privileges of employment.

Application Process: 

• Let’s go places together: How we Hire  

• This role does not come with relocation assistance.

Booking.com is proud to be an equal opportunity workplace and is an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We strive to move well beyond traditional equal opportunity and work to create an environment that allows everyone to thrive.

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