Job Description

To ensure the provision of Clinigen medicines to the right patients at the right time through an efficient and effective supply chain by collaborating with internal Clinigen Business Units and external partners.

In an increasingly complex product mix, ensuring the best service is offered to internal relevant stakeholders (especially, Medical/Wholesaler Management /Sales and Marketing Strategy/Product Management colleagues) and our external partners, through appropriate medical safety information service and collection of AEs from HCPs.

This role maximizes Clinigen Japan’s brand as a representative to expand sales through contacting relevant HCPs in the territory. AE and detailed safety data collection is also a key compliance-based aspect of this role.

Key Responsibilities:

Medical Information Service and Sales Activities in the territory

• From the viewpoint of safety management/GVP/GPSP, hearing AEs and collecting detailed safety case reports through good liaison with HCPs and pharmacovigilance colleagues. (These actions are stipulated under JP regulations as mandatory MAH actions)
• PMS (Post Marketing surveillance) administrative support and monitoring support
• Effectively implement customer relationship management (REPWISE), customer target segmentation, customer pre- and post-call planning, activity planning and execution, call reports, customer needs analysis, customer motivation, vendor applications, time management, customer training and all other related customer relationship activities under the regulation compliance.
• Continuous market analysis to identify trends, changes and new sales opportunities
• Generate and increase product sales revenue and build Clinigen Brand Value that will turn into long-term good relationships with HCPs
• Liaising with Commercial Head and relevant Product Managers with respect to the effective evaluation, realisation and implementation of various business opportunities in the designated territory
• Proper planning required to understand objectives and desired outcomes from each sales call
• Achievement of sales targets set out and agreed upon
• Advertising, promotion and training in support of key customer needs and requirements
• Analyse sales data to improve results and make sure resources are effectively allocated
• Assist with the arrangement and presentation of company activities / conferences / speakers and other promotional events
• Hold explanatory meetings for Clinigen products, as per customer requests
• Compile, reconcile and submit of monthly sales reports related to the position. These reports must be submitted as per agreed timelines

Additional Duties

The list of duties gives a general indication of the tasks involved. All employees are expected to adapt to an environment that emphasizes a growth-mindset and work in a flexible way when the occasion arises, acknowledging that their job description may expand or evolve accordingly.

Requirements

• Medical Representative License in Japan
• BA degree
• Word/Excel/PowerPoint (mid-level)
• Japanese language (native-level)
• Experience (10+ years) within pharmaceutical or medical industries advantageous
• Exceptional written and verbal communication skills
• Strong time management skills, with the ability to prioritise and re-prioritise work accordingly
• Excellent attention to detail
• Demonstrated experience in identifying efficiency issues and implementing improvements
• Competent computing skills, specifically utilizing emails and databases
• Service orientated, team-focused approach to work

Benefits

• Competitive base salary
• Annual performance bonus
• Ongoing professional development
• Flexible working arrangements
• Supportive team environment

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