Job Description

About the role:

Financeit is seeking a highly motivated, organized and results-oriented Merchant Onboarding Administrator, who will be responsible for account intake and underwriting. You'll be responsible for ensuring that all merchants are reviewed and meet underwriting guidelines. The Merchant Onboarding Administrator will play a key role in supporting Financeit’s growth objectives by improving our merchant onboarding experience and ensuring that merchant risk is reduced, ultimately resulting in increased funding volume and reduced fraud.

What you’ll do:

• Complete account intake process including checking commercial and personal credit bureaus and assessing the merchant’s reputation
• Ensure all appropriate documentation and information has been properly vetted and meets Financeit requirements
• Effectively communicate with our sales and risk teams to ensure all stakeholders are fully informed and held accountable to their SLA’s
• Complete credit underwriting on all potential merchants
• Ensure merchant accounts are properly notated
• Review and determine when policy exceptions are reasonable and communicate effectively to management
• Ensure compliance to our approval and risk requirements

What you'll need to succeed:

• At least one year of hands-on experience in personal credit lending and underwriting practices
• Experience in customer service & financial services industry
• You know your way around a CRM, ideally Salesforce
• Strong interpersonal and organizational skills
• Ability to multitask and meet deadlines under pressure
• Strong customer service and retail background are pluses
• Bilingualism in French and English will be considered an asset

Some of the perks of working at Financeit:

Winner of Canada’s Most Admired Corporate Culture twice, we offer more than just the basics. Take advantage of:

• An award-winning culture with a collaborative & inclusive team
• Competitive pay and performance based bonus
• Committed to flexible work arrangements, offering hybrid and remote workplace
• Comprehensive medical, dental and vision coverage + Lifestyle Account
• RRSP Matching and Parental Leave Top Up Program
• Weekly virtual yoga classes, meditation & workout sessions
• Virtual events such as Lunch & Learns, company parties, fun team activities and charity initiatives
• Career learning and development programs

Next Steps:

If what you just read excites you, we’d like to hear from you! Please submit your application and we’ll contact you if you become selected for a phone interview. Financeit is an equal opportunity employer. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Job Tags

Remote job, Flexible hours,

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