Job Description

Elevate Your Career and Impact at Second Harvest

Location: Alberta (Remote)

Date: February 2025

Department: Volunteer Services

Reports to: Senior Manager, Volunteer Services

Status: Full-Time

Salary: $52,000-$57,000 Per Annum Plus Benefits

Travel Required – Domestic & National: 30% (approximate)

The Opportunity Awaits—Where Passion Meets Impact!

You are an organized, people-driven professional with a passion for creating meaningful volunteer experiences. At Second Harvest, Canada’s largest food rescue organization, we are reshaping how surplus food supports communities across the nation. We don’t just rescue food; we rescue hope, connection, and sustainability.

Your experience in volunteer management and program coordination equips you to grow and support a vibrant network of volunteers. If you’re ready to bring your expertise to a mission-driven organization making a tangible difference in the lives of Canadians, this is your chance.

Enter Second Harvest…

Think we’re just about redirecting food surplus? Think bigger.

Here’s why Second Harvest is your next career leap:

• Pioneers in food rescue, we are a renowned leader in perishable food redistribution across Canada.
• With a mission fueled by a no-waste, no-hunger ethos, we’re not just changing the game—we’re rewriting the rules.
• Our strategic approach aligns with the United Nations’ Sustainable Development Goals (SDGs), making every day a step towards global change.

The Role:

As the National Volunteer Engagement Coordinator, you will be at the forefront of our strategy to engage volunteers across Canada and be responsible for supporting the growth of our national volunteer program including the recruitment, screening, selection, coordination, supervision and stewardship of volunteers.  The incumbent will work closely with our field operations staff, corporate partners, community groups to ensure that all volunteer engagement activity is well-executed and meets the high-quality standards for Second Harvest’s volunteer experience.

Your Impact:

• Recruit, screen, train, and supervise volunteers as the program grows nationally.
• Build and maintain an active roster of community-based volunteers in key markets to support organizational goals.
• Act as the main liaison between field operations staff and volunteers, ensuring smooth coordination and satisfaction.
• Plan and execute volunteer logistics for national events, community activities, and corporate engagement initiatives.
• Lead volunteer appreciation efforts, including National Volunteer Week activities and special events.
• Maintain accurate records in Raiser’s Edge, contributing to reports on volunteer hours, program outcomes, and KPIs.
• Evaluate the Volunteer Program regularly for efficiency and growth opportunities, supporting strategic planning initiatives.

Who You Are:

• Partnership-Minded: You excel at building relationships and fostering collaboration to achieve program success.
• Detail-Oriented: Precision and quality are your trademarks.
• Energized: You thrive in dynamic environments and bring enthusiasm to your work.
• Flexible: Change inspires you to adapt, learn, and grow.
• Tech-Savvy: Proficient in Microsoft Office Suite and experienced with Raiser’s Edge (or similar CRM).
• Bilingual: Fluency in English and French is a strong asset.
• A minimum of two (2) years’ experience in the not-for-profit sector, with volunteer services programs, special events programs and their management and administration.
• Post-secondary education and/or experience in volunteer management, human resources, social work, or similar field is preferred.

About the Perks:

• A competitive salary paired with a robust benefits package.
• Professional growth in a role that makes a real difference.
• Flexible work hours and a commitment to work-life balance.

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