Job Description

About Oliver Wyman

Oliver Wyman is a global leader in management consulting. With offices in 70 cities across 30 countries, Oliver Wyman combines deep industry knowledge with specialized expertise in strategy, operations, risk management, and organization transformation. Over 7,000 professionals help clients optimize their business, improve their operations and risk profile, and accelerate their organizational performance to seize the most attractive opportunities. Oliver Wyman’s thought leadership is evident in our agenda-setting books, white papers, research reports, and articles in the business press. Our clients are the CEOs and executive teams of the top Global 1,000 companies.

Visit our website for more details about Oliver Wyman:

Job Overview:

Oliver Wyman is looking for an Executive Assistant to act as a point of contact for our Partners to help them meet their business goals and objectives. You will coordinate efforts to help the flow of business operations. Partners depend on you to collaborate with all parts of the business. Executive Assistants work closely with colleagues to share information and provide consistency. As an Executive Assistant, you will provide administrative support to 2-4 Partners.

This a hybrid role that requires 3 days per week in our office. There is no option to be fully remote.

Key Responsibilities:

Client Impact

• Viewed by clients as responsive; acting as central point of contact for Partners
• Complete a variety of administrative tasks including; managing extremely detailed and intricate calendars, booking business travel and appointments, organizing video conferences, processing expense reports and vendor invoices and maintaining trusted CRM data
• Deliver a positive service experience to clients and work to build and maintain trusted relationships
• Develop a knowledge base of projects, key clients and internal support functions to support Partners goals and objectives

Trust Based Teaming

• Build productive relationships with colleagues, understanding expectations and demonstrating commitment to team, including providing back-up coverage as needed
• Approachable and demonstrates a positive attitude
• Listens to others and is open to and respectful of all views
• Demonstrates inclusive behaviors

Work Smart

• Completes work to agreed standards
• Prioritize workload to deliver results on time
• Identify and escalate risks as necessary in accordance with company policies and procedures

Communication and Influence

• Convey clear written and verbal messages; presenting information in a way that is easy for others to understand
• Actively listen and seek clarification as needed
• Fair and respectful when communicating with others

Development and Leadership

• Attend trainings and firm events
• Respond to feedback and seek guidance as needed
• Set a positive example and acknowledge good work

Experience Required:

• 5+ years of previous administrative or customer service experience
• Advanced experience with Microsoft Office suite, including Word, Outlook and PowerPoint
• Bachelors’ Degree or equivalent experience
• Fully Bilingual French/English.

Skills and Attributes:

• Thoughtful judgment and ability to have an owner’s mentality while being courteous and caring
• Strong organizational skills that demonstrate the ability to perform and prioritize multiple tasks
• Detail-oriented, even when the work is fast-paced
• Resourceful, takes proactive approaches to problem-solving with strong decision-making capabilities
• Positive demeanor and superior written and verbal communication skills are essential
• Solid time-management abilities with the ability to prioritize tasks
• Possess a positive attitude and be willing to work as part of a team
• Able to work with different personalities.
• Ability to speak a second language is an asset

Oliver Wyman, a business of Marsh McLennan (NYSE: MMC), is a management consulting firm combining deep industry knowledge with specialized expertise to help clients optimize their business, improve operations and accelerate performance. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit oliverwyman.com, or follow on LinkedIn and X.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005, Marsh McLennan will provide a reasonable accommodation to employees and prospective employees to the point of undue hardship upon request and as required in respect of the individual’s particular restrictions and limitations. If you require a specific accommodation because of a disability or medical need, please contact reasonableaccommodations@mmc.com.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

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