Job Description

Our Edmonton-based client is looking for a Change Manager to support the successful implementation of ERP and payroll-related changes across the organization. This onsite role is a contract position until the end of the year. The ideal candidate will drive stakeholder engagement, develop communication strategies, and create training materials to ensure a smooth transition. This role requires someone who can break down complex changes into digestible content and foster buy-in across multiple teams.

Responsibilities

• Develop a roadmap outlining key milestones and communication strategies.

• Align with internal stakeholders to ensure smooth adoption.

• Provide guidance on the organization’s engagement with Microsoft regarding security and system changes.

• Ensure alignment with security policies and compliance throughout the transition.

• Create an engagement plan that fosters understanding and buy-in across all levels.

• Develop clear messaging around changes in Business Central (Finance), UKG Pro, and UKG WFM (not technical but informational).

• Focus heavily on Payroll-related changes, ensuring employees understand new processes.

• Work closely with leadership to ensure messaging resonates and reduces resistance to change.

• Deliver a consistent content feed to gradually introduce and reinforce changes.

• Work with the broadcast department to create engaging video training materials.

• Develop refresher courses and training materials tailored to different employee groups.

• Guide employees through the transition to new payroll and expense processes.

• Provide workshops, Q&A sessions, and training sessions to reinforce understanding.

• Offer hands-on support to ensure employees feel confident using the new system.

Required Skills/Qualifications:

• 5+ years of experience in Change Management, Organizational Change, or related roles.

• Strong experience in stakeholder engagement, training development, and communication strategies.

• Familiarity with ERP implementations and payroll systems (Ultipro/UKG preferred).

• Ability to translate technical changes into user-friendly, engaging content.

• Experience working with Microsoft applications and understanding security considerations.

• Excellent project management skills with the ability to execute under tight deadlines.

Nice to Have:

• Experience with Business Central (Finance), UKG Pro, and UKG WFM.

• Background in HR, Finance, or Payroll-related projects.

• Change Management certifications (e.g., PROSCI, ACMP) are a plus.

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