Job Description

Drive Products is Growing and seeking top talent to join our Team!

Drive Products has over 35 years of history of delivering superior design, service and product solutions for the Canadian Truck Equipment industry and takes pride in the talented people we employ to ensure that our customers’ expectations are met and exceeded in the respective industries we serve.

Job Function: Product Support Specialist – Truck Mounted Equipment (Sales & Technical)

The Product Support Specialist would provide sales, marketing and technical support to an established customer base selling and servicing truck mounted equipment.

Responsibilities include (but are not limited to), customer service, order entry, inventory management, creation and distribution of sales marketing materials, technical support / technical liaison between factory and customer.

The Product Support Specialist would report to the Senior Product Manager, working together to provide the best possible customer experience.

Major Responsibilities

• Supporting an established customer base with quick response to sales and technical inquiries
• Support Inside Sales and Customer Service staff as needed
• Achieve and maintain strong vendor liaisons
• Coordinate warranty items / issues as needed
• Compliance with all internal Policies and Procedures including, but not limited to, Health and Safety and Quality Management
• Compliance with all regional legislation including Occupational Health and Safety

Qualifications – Educational Requirements

• Truck Mounted Equipment Industry related experience an asset
• Must be willing to complete training with Drive Products as required

Skillset Requirements:

• Computer literate in Microsoft Office Applications
• Ability to communicate professionally with both external customers and internal staff
• Familiar with Inventory Management ERP an asset

Working Conditions

Normal office conditions, semi-regular sales calls to the established customer base. Some warehouse conditions. During certain periods the incumbent may experience high volumes of customer inquiries and other responsibilities as listed above. Some overnight travel may be required.

While the job description listed is intended to be an accurate reflection of the current job, the company reserves the right to revise the functions and duties of the job or to require that additional or different tasks be performed when circumstances change (i.e. emergencies, changes in personnel, workload, or technological developments).

Please note that Drive Products Inc. is an equal opportunity employer and is committed to fair and accessible employment practices.

Upon request, suitable accommodations are available for applicants invited to an interview

Job Types: Full-time, Permanent

Salary: $45,000.00-$55,000.00 per year

Benefits:

• Dental care
• Extended health care
• On-site parking
• Vision care

Work Schedule:

• 8-hour shift, Monday to Friday

Ability to commute/relocate:

• Mississauga, ON: reliably commute or plan to relocate before starting work (required)

Experience:

• Product or Industry related: 5 years (preferred)

Work Location:

• In person: 1665 Shawson Drive, Mississauga, Ontario

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