Job Description

Do you enjoy helping people and often hear that you’re easy to talk to? If so, you might be the perfect fit for our team!

KRGinsure is currently looking for a Receptionist to join our Kitchener branch. This is a full-time position where you’ll be the first point of contact for our clients, providing exceptional customer service, greeting visitors, answering phone calls, and supporting a variety of administrative tasks.

Must be available to work onsite, Monday to Friday, from 8:30 AM to 5:00 PM.

The position will include, but not be limited to, the following duties:

• Provide high quality customer service to Clients via email, phone and in person
• Assist visitors by greeting, welcoming, directing, and announcing them appropriately
• Answer, screen, and forward any incoming phone calls, and provide basic information when needed
• Receive and sort daily mail/deliveries/couriers
• Perform other clerical duties such as filing, photocopying, collating, faxing, etc.
• Process direct bill reconciliations
• Accept insurance payments from clients, and provide them with a receipt

The ideal candidate will have the following qualifications:

• Excellent communication skills, telephone etiquette and professional appearance
• Be dependable, organized, and a team player
• Strong attention to detail
• Sound computer skills
• Ability to organize, multitask, prioritize and work under pressure
• High school graduate diploma
• A working knowledge of EPIC would be considered an asset

Why Join Us:

We offer an attractive compensation package and commission incentives. In addition to vacation, sick time, and a comprehensive group health benefits package, we also provide:

• Hybrid work flexibility
• Matching Group RRSP contributions
• Two paid personal days each year
• Professional membership fees (including RIBO, IBAO, IIC)
• Professional development and educational reimbursement
• Free parking and professional office space

RRJ Insurance Group Ltd. is an equal opportunity employer and is committed to a workplace reflecting the diversity of the communities it serves. While we thank all applicants for their interest, only those selected for an interview will be contacted . If contacted for an interview, please inform us should an accommodation be required.

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