Job Description

Career Opportunity – Carrier Enterprise Canada

Position: Refrigeration Outside Specialist

Reporting to: National Refrigeration Manager

Location: Ottawa, Ontario

CE is a subsidiary of the largest independent HVAC/R distribution company in the world, Watsco, Inc. CE proudly distributes the Carrier, Bryant and Payne brands of HVAC equipment for the use in Commercial and Residential markets, as well as a full-line of aftermarket parts, supplies, and accessories. CE has over 38 locations across Canada. We are currently accepting internal and external applicants for a Refrigeration Outside Specialist for Ottawa Region.

The Opportunity

The person will need to have strong refrigeration and compressor knowledge to be able to provide expert customer service to our refrigeration/compressor customers within the target area.

• Provide dedicated customer service and build strong relationships
• Grow refrigeration and compressor share of market for the Ottawa Region and achieve agreed upon refrigeration and compressor financial goals
• Develop and implement market strategies and goals, account strategies and sales plans for the larger refrigeration customers in the Ottawa location
• Work closely with the wholesale area manager and sales Center managers to identify refrigeration, compressor and parts opportunities as well as correct product and inventory levels to service customers
• Launch new products and ensure all products are priced and promoted at the correct market price level to secure the business
• Quote Refrigeration jobs, including cooler and freezer rooms, to customers and help select product for specific refrigeration needs
• Set up regular training for customers and store employees

Skills and Behaviours

• Minimum 5-10 years of Refrigeration Sales experience in the HVACR industry
• Refrigeration and compressor product, market and industry trend knowledge to be able to provide expert customer service and solutions to our refrigeration/compressor customers in Alberta
• Post-secondary education in HVAC
• Excellent interpersonal and communication skills
• Positive attitude and customer service orientation

What’s in it for you?

• When you join Carrier Enterprise Canada, you will be part of a dynamic work environment that delivers first-class service to provide comfort to every home & business through our top of the line HVAC/R products.
• You’ll join a team built on trust and integrity – where we succeed and celebrate together.
• We value engagement, empowerment and accountability and our team members flourish because of it.
• We care about your future with us. We encourage and provide opportunities for learning and development by using the best-in-class tools for training.
• Every team member makes an impact in our business. We believe our team members are our greatest asset’s.

We offer competitive salary, incentive, and benefits such as:

• Health, Dental & Vison Care
• Life & Disability Insurance
• Travel Assistance Coverage
• Company Pension Plan with a company contribution
• Employee Assistance Program

*Carrier Enterprise Canada is an equal opportunity employer. We are committed to inclusive, barrier-free recruitment and selection processes and work environments. If you are contacted for a job opportunity, please advise the Recruiter of any accommodations needed, in accordance with applicable human rights legislation, and in Ontario, in accordance with the Accessibility for Ontarians with Disabilities Act (“AODA”) to ensure you have access to a fair and equitable process. Any information received relating to accommodation will be addressed and treated with confidentiality.

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