Safety, Security & IT Systems Manager Under the direction of the COO, the Safety, Security & IT Systems Manager serves as the on-site coordinator on both physical safety/security and technology infrastructure across assigned AZACS campuses. This dual role ensures that AZACS facilities are protected and fully operational through the implementation and maintenance of robust safety protocols and IT systems. This position requires collaboration with the Campus Directors to ensure all strategic oversight of safety compliance and emergency preparedness is implemented. The Safety, Security, and IT Systems Manager ensures cyber- and network-security is fully operational, while providing reliable and efficient technological operations and support for students and staff. Key Responsibilities: Safety & Security Operations Coordinate with the Campus Leadership team to serve as the primary point of contact for all safety and security measures at AZACS campuses. Implement and monitor safety policies, security protocols, and emergency preparedness plans aligned with FEMA and Arizona Department of Education standards. Conduct regular risk assessments, security audits, scenario planning, and crisis/contingency plans. Coordinate with the Campus Leadership team to ensure drop-off/pick-up procedures and safety drills are implemented as outlined in the AZACS Emergency Operations Plan (EOP). Investigate and respond to all security and risk management incidents. Coordinate with the Campus Leadership team to deliver safety and security training to staff, incorporating feedback and ongoing needs assessments. Liaise with external agencies (e.g., law enforcement, local government, private security) to coordinate emergency response and preventative security efforts. IT Systems and Infrastructure Respond to and resolve help desk tickets to ensure the seamless operation of all hardware, software, and network systems across multiple campuses. Provide end-user support for iOS, Android, Windows, and Chromebook platforms. Set up and maintain workstations, servers, routers, and peripheral devices (e.g., printers, scanners). Install and configure software and hardware to meet operational needs. Coordinate with 365Managed IT and other vendors to maintain the IT infrastructure and perform system upgrades. Support staff and students during AZ State Testing by ensuring functionality of all technology tools. Maintain the security and privacy of computer systems and networks. Conduct regular inventory checks of all AZACS-owned devices and assist with annual audits. Support staff training in technology usage, including Google Suite and classroom tools. May facilitate technology classes or workshops for staff and students. Skills & Qualifications Experience in both security management and IT systems administration preferred. Knowledge of emergency operations planning, risk mitigation, and safety compliance standards. Strong troubleshooting skills across multiple platforms (Windows, Chrome OS, iOS, Android). Proficient in Google Workspace (Docs, Sheets, Slides, Forms) and general desktop/network administration. Ability to collaborate with diverse teams, provide user-friendly tech support, and respond swiftly to safety/security concerns. Excellent organizational, communication, and leadership skills. Ability to work in a fast-paced, multi-campus environment. Bachelor's degree in Information Technology, Emergency Management, Criminal Justice, or related field preferred. Benefits Ability to execute the role remotely while maintaining an office at AZACS Headquarters at 1414 E. Indian School Rd. Travel costs covered for trips to Arizona to oversee operations at campuses and have in-person meetings as needed. Competitive pay based on experience. Eligible to participate in benefits including medical, dental, vision, short-term disability, critical care, hospitalization, scheduled accident coverage, voluntary supplemental life, and pet insurance Group Life Insurance and Employee Assistance Program Paid Time Off (96 hours) Paid federal holidays and school breaks Eligible to participate in our 401K (traditional or Roth) with company match Minimum Qualifications: Valid Arizona IVP fingerprint clearance card Proven experience as an IT Technician or a relevant position Excellent diagnostic and problem-solving skills Google Certified Trainer or willing to obtain Excellent communication ability Outstanding organizational and time-management skills In-depth understanding of diverse computer systems and networks Good knowledge of internet security and data privacy principles Great personality for our fun work environment Certification as an IT Technician will be an advantage (Microsoft Certified IT Professional) Three (3) years of computer systems-related experience or equivalent combination of experience and education required to include one (1) year EMR/EHR support experience and two (2) years Windows operating system troubleshooting experience. A degree in computer science or a related field and School district IT experience are preferred.
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