Job Description

About US:

LTIMindtree is a global technology consulting and digital solutions company that enables enterprises across industries to reimagine business models, accelerate innovation, and maximize growth by harnessing digital technologies. As a digital transformation partner to more than 700+ clients, LTIMindtree brings extensive domain and technology expertise to help drive superior competitive differentiation, customer experiences, and business outcomes in a converging world. Powered by nearly 90,000 talented and entrepreneurial professionals across more than 30 countries, LTIMindtree — a Larsen & Toubro Group company — combines the industry-acclaimed strengths of erstwhile Larsen and Toubro Infotech and Mindtree in solving the most complex business challenges and delivering transformation at scale. For more information, please visit

Job Title: Salesforce Program Manager

Job Location: Airdrie, Alberta - Canada (Hybrid)

Responsibilities

• Coordinate with Client team for organizing all workshops discussions stakeholder connects
• Regular reporting on the progress of the engagement and highlight any challenges early
• Exp in leading a team of 25 member
• Exp in Salesforce implementation team management external client interaction
• Implement project management quality assurance and control procedures
• Work to ensure scope is effectively controlled in accordance with project definition
• Work closely with architect’s technical teams Business analysts to deliver project scope on time on budget and with high quality deliverables
• Communicate effectively with clients regarding the Salesforce project technology and functionality
• Use Salesforce experience to develop accurate work estimates project budgets and timelines
• Exercise required controls and proposed improvements as required including quality plans issues and action logs risk management plans and change control plans for all aspects of the assignment
• Lead the delivery team drive desired professional behaviour's and motivate the team to the highest levels of performance and ensure that team resources have the best conditions to perform successfully
• Ensure business and assignment risks are identified monitored and managed to achieve minimal disruption to the project delivery and success
• Should have proven track record of executing multiple projects in parallel using agile methodology
• Conduct status monitoring and reporting
• Ensure timely delivery of milestones
• Track Monitor and report key metrics on projects
• Should understand Quality process and implementing them in projects
• Excellent verbal and written communication skills
• Risk management periodic review of project risks and people risk and development of mitigating strategies
• Create sprint backlog if any conduct daily scrum
• Initiate escalations as appropriate
• Ensure project is executed as per the right methodology

Required Qualifications and Background

• Salesforce certifications Sales Service Cloud
• Excellent communication skills written verbal and interactive when online
• Minimum Scrum Master certification
• Active in the Salesforce community
• Bachelor’s Postgraduate degree or professional qualification in Business Computer Science Marketing Finance or a similar field of study

Knowledge Skills and Abilities Required

• A proactive personality with a can do attitude
• Excellent relationship building skills
• Able to actively make suggestions based on the results
• Available and responsive to question clarifications and instructions
• Ability to tailor communication to multiple audiences at all levels
• A self-starter experienced in leading projects or delivery work streams
• Outstanding written communication skills
• Ability to demonstrate concepts visually and in writing in a way that enables stakeholders to decide with confidence
• Excellent ability to coach motivate and direct work tasks to a multidisciplinary team of Salesforce professionals

Benefits/perks listed below may vary depending on the nature of your employment with LTIMindtree (“LTIM”):

Benefits and Perks:

Comprehensive Medical Plan Covering Medical, Dental, Vision

Short Term and Long-Term Disability Coverage

401(k) Plan with Company match

Life Insurance

Vacation Time, Sick Leave, Paid Holidays

Paid Paternity and Maternity Leave

The range displayed on each job posting reflects the minimum and maximum salary target for the position across all US locations. Within the range, individual pay is determined by work location and job level and additional factors including job-related skills, experience, and relevant education or training. Depending on the position offered, other forms of compensation may be provided as part of overall compensation like an annual performance-based bonus, sales incentive pay and other forms of bonus or variable compensation.

Disclaimer: The compensation and benefits information provided herein is accurate as of the date of this posting.

LTIMindtree is an equal opportunity employer that is committed to diversity in the workplace. Our employment decisions are made without regard to race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), gender identity or expression, national origin, ancestry, age, family-care status, veteran status, marital status, civil union status, domestic partnership status, military service, handicap or disability or history of handicap or disability, genetic information, atypical hereditary cellular or blood trait, union affiliation, affectional or sexual orientation or preference, or any other characteristic protected by applicable federal, state, or local law, except where such considerations are bona fide occupational qualifications permitted by law.

Safe return to office:

In order to comply with LTIMindtree’ s company COVID-19 vaccine mandate, candidates must be able to provide proof of full vaccination against COVID-19 before or by the date of hire. Alternatively, one may submit a request for reasonable accommodation from LTIMindtree’s COVID-19 vaccination mandate for approval, in accordance with applicable state and federal law, by the date of hire. Any request is subject to review through LTIMindtree’s applicable processes.

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