Job Description

CultureAlly is one of the fastest-growing Diversity, Equity, and Inclusion (DEI) companies in the world. We help organizations create more inclusive workplaces through Training, Consulting, and eLearning solutions . We’ve worked with industry leaders like McDonald’s, Google, HelloFresh, and Habitat for Humanity—and we’re just getting started!

We’re hiring a Senior Training Facilitator to lead engaging, transformative learning experiences and support the development of high-impact training content. This role is ideal for someone who thrives in front of a room (virtual or in-person), understands how to build learning journeys that resonate, and is excited about making workplaces better for everyone.

You’ll play a pivotal role in shaping our training programs, guiding clients through their DEI journeys, and ensuring our delivery continues to set the standard in this space.

What You’ll Do:

• Facilitate and deliver world-class workshops, webinars, and training sessions for both virtual and in-person settings for audiences, including employees, leaders, and executive teams.
• Customize training sessions to reflect client needs, industry context, and workplace goals.
• Build strong client relationships through regular communication and thoughtful consultation.
• Help clients navigate DEI and workplace challenges and celebrate wins by offering practical recommendations and insights.
• Communicate and consult with clients through meetings, presentations, written communications, etc.
• Lead client accounts, including managing timelines and expectations, logistics, putting together learning materials, and incorporating client feedback.
• Develop a deep understanding of our clients’ goals, objectives, and pain points and consult on solutions to meet their needs.
• Identify client team growth opportunities and ways to surprise and delight our clients.
• Stay up-to-date with industry trends and best practices in diversity, equity, and inclusion training.
• Monitor client satisfaction, reflect, and implement improvements to support CultureAlly’s services becoming the best in class.
• Help design and adapt learning content that meets client needs and reflects adult learning best practices.
• Build training resources such as decks, facilitator guides, participant handouts, and other supporting materials.
• Apply the latest research and trends to create timely, relevant, and engaging content.
• Partner with internal teams, contractors and subject matter experts to Identify new topics, trends, and opportunities to evolve our offerings
• Manage multiple client projects and engagements while staying on top of timelines and deliverables.
• Use project tracking tools to keep content development and delivery organized.
• Share insights with cross-functional partners and contribute to evolving our methodology.
• Mentor junior facilitators and collaborate cross-functionally
• Work with the Sales team to inform renewals and client success

What We’re Looking For:

• 5+ years of facilitation, learning & development, or related experience
• Confidence facilitating virtually and in-person across diverse audiences
• Experience developing and delivering training for adult learners
• Strong client management and relationship-building skills
• Experience and knowledge of DEI, HR, workplace culture programs and/or workplace education
• Ability to adapt quickly and thrive in a growing, remote-first company
• Exceptional communication and collaboration skills
• Strong leadership and client relationship skills
• Executive-level engagement and comfort with senior leaders
• Project and stakeholder management experience.

Nice to have, but not required (please don't let this hold you back from applying):

Bonus: Bilingual English, French and/or Spanish

The package:

• $80,000 - $100,000 CAD
• Benefits
• Work from home or a remote location (really!)
• 3 weeks of paid vacation plus 3 leave days annually for religious or cultural events that are not on the government calendar or for just reconnecting with yourself.

Other things to know:

As a client-facing role, you are expected to be available from 9 a.m. to 5 p.m. ET and flexible in working with the client’s time zones and needs. Some meetings and training may occasionally fall outside these hours. You’re also comfortable working remotely and traveling for in-person training (travel across Canada and the United States up to 25%).

Working with us:

CultureAlly delivers training, consulting, and eLearning services designed to improve workplace cultures across the globe. With a dedicated team of over 20 full-time professionals based in Canada and collaborators worldwide, we partner with organizations to build more inclusive, respectful, and impactful environments where everyone can thrive.

Our journey is about making a meaningful impact. We understand that transforming workplaces won't happen overnight, but we are driven by the belief that even small changes can create lasting, positive effects. At CultureAlly, you're not just joining a company; you're becoming part of a movement to create a more inclusive world. We value the contributions of each team member and believe in the power of diverse perspectives. Whether you meet all our listed qualifications or not, we encourage you to apply and bring your unique strengths to our team.

Are you ready to do some of the most fulfilling work of your career with us? Please send us your resume and a cover letter.

Also, let us know if you require any accommodations to participate fully and equally in our hiring process. We're committed to ensuring an accessible and inclusive experience for all candidates.

Due to the volume of applications received, only shortlisted candidates will be contacted. Thank you for your interest in CultureAlly!

Job Type: Full-time

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