Job Description

In this role you will provide afersales care to the clients and customers. Your main focus is to schedule field-service engineers to provide repair support to the clients.

Description

▪ Ensure Service Order Processing on time
▪ Manage the delivery schedule according to when the equipment is available, the
engineer's schedule, and the customer's availability, and arrange for the necessary tools
and parts to complete the work.
▪ Manage all the back office commercial operations related to service business.
▪ Ensure effective communication between Sales, , Customer Services and Finance team

Profile

◼ Strong multi-tasking skills
◼ 2-3 years' experience as Sales support or Service support job
◼ PC skill (MS office, Excel, Word, PPT)
◼ Native-level Japanese with strong overall communication skills
◼ Strong team player
◼ Positive and proactive mindset
◼ Intermediate level spoken and written English

Job Offer

* International relocation
* internal mobility within the Japan office
* Career growth opportunities to leadership
* flex-time (as long as you work 35 hours per week you can choose your own scheduling)

Job Tags

Similar Jobs