Job Description

ServiceNow Developer with SecOps experience.

Toronto, ON- Hybrid- FTE/Contract

Role & Responsibilities:

• Actively participate in agile daily scrums, updating stories daily in JIRA/ServiceNow, documenting development progress and collaborating across platform teams
• Conduct QA on Developer code. Ensure that all development adheres to SLF ServiceNow development standards.
• Support in the development of use cases and testing procedures, ensuring product functionality, debugging and testing is completed prior to production deployment
• Build automated testing in ServiceNow ATF.
• Maintain existing ATF framework and ensure that ATF scripts are kept current
• Validate/Test API integrations
• Work with developers to design specific testing strategies for features being developed and automate them
• Analyzes software and systems before customer use to ensure the product is defect-free. Validate functionality build by Developers and/or 3rd party vendors
• Support and participate in customer requirement workshops, working with product owner/stakeholders to configure/develop requested items and tasks
• Work with project teams to understand business/system requirements and solution designs and handle multiple priorities simultaneously
• Develop applications (scoped and out of the box) working with ServiceNow Studio for NOW Mobile
• Design, create and configure Notifications, UI Pages, UI Macros, Script Includes, Formatters, etc.
• Design, create and configure Business Rules, UI Policies, UI Actions, Client Scripts and ACLs including advanced scripting of each (including CMS/Service Portal)
• Create and maintain system design and operations documentation

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