Job Description

Description

Job Description:

The System Engineer will oversee theconfiguration management, troubleshooting and maintenance of the SIPRNet infrastructure, secure Local Area Network fiber alarm components, and Video Teleconference (VTC) Centers.  The SIPRNet infrastructure includes network encryption devices, Voice Over Internet Protocol (VoSIP), and VTC systems.
 

Key Responsibilities:

Project Support

• Provide technical solutions and cost estimates for SIPRNet projects, VoSIP network expansions (Call Manager upgrades), and secure room installations for classified network equipment.
• Deliver As-Built network documentation using AutoCAD/MS Visio for submission to the government project manager and SCX plans and programs office.

Network Operations & Maintenance

• Maintain and troubleshoot SIPRNet systems and VoSIP infrastructure (fiber and copper-based).
• Analyze network performance metrics (e.g., traffic load, connection time, transmission speeds, packet sizes, throughput).
• Conduct site surveys, develop network designs, and manage configuration control and testing activities.
• Implement updates and security patches (STIG compliance) as directed by the communications squadron.
• Support Installation, Operations, and Maintenance (IO&M) for VoSIP systems and endpoint devices.

Training and Knowledge Transfer

• Provide hands-on training to military personnel on network and configuration management to ensure continuity during emergencies, contractor absences, or lockout scenarios.

Inventory and Configuration Management

• Maintain an accurate inventory of VoSIP end devices (IP phones, switches, servers).
• Manage Backup and Restore Services (BARS) on Call Manager Publishers, ensuring regular automated backups to designated network storage or removable media.

Technical Support and Troubleshooting

• Perform adds/moves/changes (MAC) of IP phones and configure network switches as needed.
• Troubleshoot Call Manager and network device issues, escalating to Cisco TAC only when internal resources are exhausted.
• Conduct end-to-end device testing to validate network functionality and service readiness.

Compliance and Documentation

• Assist in maintaining local accreditation packages for SIPRNet and VoSIP infrastructure.
• Ensure design and installation of structured cabling are certified by a Registered Communications Distribution Designer (RCDD).
• Participate in Air Force-approved Automated Information System (AIS) tools (e.g., REMEDY) for maintenance tracking and ticket management.

Qualifications:

• Security Clearance:ActiveDoD Secret security clearance.
• Experience: Minimum six years of network experience that includes network design, architecture, development, and remote and local monitoring and analysis of C4 automated systems.
  • Must possess an in-depth knowledge of remote monitoring and configuration of network equipment, TCP/IP addressing, experience with Asynchronous Transport Mode (ATM), GIG Ethernet, TACLANEs and TACLANE management, CISCO Products (Cisco Catalyst switches, Cisco Identity Services Engine, Cisco Unity Call Manager), and Solarwinds.
  • Experience onVoSIP architecture (call managers, technology interface, and VTC).
• Certifications: Must meet requirements for DoD 8570.1-M, Information Assurance Workforce Improvement Program, 19 Dec 2005, Change 4 11 Oct 2015, Security Plus certification at Information Assurance Technical (IAT) Level II within 6 months of assignment.

Additional Skills:

• Exceptional problem-solving skills with the ability to perform under pressure.
• Strong communication skills with the capability to train military personnel on GCCS administration tasks, ensuring operational continuity.

ActioNet is a CMMI-DEV Level 4, CMMI-SVC Level 4, ISO 20000, ISO 27001, ISO 9001, HDI-certified, woman-owned IT Solutions Provider with strong qualifications and expertise in Agile Software Engineering, Cloud Solutions, Cyber Security and IT Managed Services.   With 26+ years of stellar past performance, ActioNet is the premier Trusted Innogrator!  

Core Capabilities:  

• Advanced and Managed IT Services 
• Agile Software Development 
• DevSecOps 
• Cybersecurity 
• Health IT 
• C4ISR & SIGINT 
• Data Center Engineering & Operations 
• Engineering & Installation 

Why ActioNet?  

At ActioNet, our Passion for Quality is at the heart of everything we do: 

• Commitment to Employees: We are committed to making ActioNet a great place to work and continue to invest in our ActioNeters. 
• Commitment to Customers: We are committed to our customers by driving and sustaining Service Delivery Excellence. 
• Commitment to Community: We are committed to giving back to our community, helping others, and making the world a better place for our next generation. 

ActioNet is proud to be named a Top Workplace for the twelfth year in a row (2014 - 2025). We have a 98% customer retention rate. We are passionate about the inspirational missions of our customers, and we entrust our employees and teams to deliver exceptional performance to enable the safety, security, health, and well-being of our nation. 

What's in It For You?  

As an ActioNeter, you get to be part of an exceptional team and a corporate culture that nurtures mutual success for our customers, employees, and communities. We give you the tools to be successful; all you need to do is bring your best ideas, your energy, and a desire to develop your skills, experience, and career. Are you ready to make a difference? 

ActioNet is an equal-opportunity employer and values inclusion at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. 

Full-Time Employees are eligible to participate in our ActioNet’s Benefits Program:  

• Medical Insurance 
• Vision Insurance 
• Dental Insurance 
• Life and AD&D Insurance 
• 401(k) Savings Plan 
• Education and Professional Training 
• Flexible Spending Accounts (FSA) 
• Employee Referral and Merit Recognition Programs 
• Employee Assistance and Identity Theft Protection 
• Paid Holidays: 11 per year 
• Paid Time Off (PTO) 
• Disability Insurance 

ActioNet is an equal opportunity employer and value inclusion at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.  

********Direct Applicants, only.  No Agencies, No third-party recruiters, please********

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