Job Description

Client Overview:

Our client is a prominent organization specializing in the financial and banking sector. They pride themselves on a collaborative, forward-thinking, and technology-driven approach, positioning themselves as an industry leader and innovator.

Senior UX Researcher Overview:

As the Senior UX Researcher, you will be instrumental in shaping user-centric strategies for multiple groundbreaking projects. With a strong background in user research, you will collaborate with cross-functional teams to uncover user needs, inform design decisions, and enhance digital experiences.

Senior UX Researcher Responsibilities:

• Conduct qualitative and quantitative research to understand user needs, behaviors, and pain points.
• Design and execute usability studies, user interviews, surveys, and field research.
• Synthesize findings into actionable insights that drive design and business strategies.
• Work closely with designers, product managers, and developers to ensure research findings are implemented effectively.
• Develop and maintain user personas, journey maps, and other documentation to inform design decisions.
• Present research results and recommendations to stakeholders in a clear and compelling manner.
• Stay current with UX research trends, tools, and methodologies to continuously improve practices.
• Mentor junior researchers and contribute to fostering a user-centered culture within the organization.

Senior UX Researcher Qualifications:

• 5+ years of UX Research experience
• Financial and/or Enterprise experience
• Digital product experience
• Qualitative and Quantitative experience

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