User Experience Researcher Job at UniSysTech Consulting, Toronto, ON

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  • UniSysTech Consulting
  • Toronto, ON

Job Description

About Unisystech Consulting:

At Unisystech Consulting, we specialize in IT solutions and staffing for the financial services industry. We are committed to providing our clients with top-tier talent and innovative solutions that drive business success.

About the Role

We are looking for a UX Researcher on behalf of our client, a financial services organization undergoing a digital transformation. This role calls for a pragmatic, fast-paced approach to research—prioritizing speed, clarity, and relevance over lengthy cycles. You’ll be expected to conduct focused, rapid studies and deliver actionable insights that drive immediate design improvements.

Responsibilities:

  • Collaborate with designers, product managers, and leadership to understand research needs and timelines
  • Plan and recommend the most efficient user-centered research approaches (qualitative & quantitative)
  • Recruit and schedule suitable participants for research studies
  • Independently conduct interviews, surveys, usability tests, and analyze web analytics
  • Synthesize research data to identify insights and make clear, actionable recommendations
  • Present findings and socialize insights across teams to influence product and strategic decisions
  • Define a research roadmap aligned with the product vision and business priorities

Qualifications:

  • Minimum 3 years of hands-on experience conducting UX research, ideally for customer-facing (B2C) products
  • Proficiency in various research methods and tools (e.g., interviews, usability testing, usertesting.com, userinterviews.com, Condens)
  • Experience delivering high-quality artifacts such as reports, insights, and journey maps
  • Skilled in conducting semi-structured 1:1 interviews with diverse user groups
  • Comfortable running remote research sessions and workshops
  • Ability to manage fast-paced timelines and shift quickly from planning to execution
  • Collaborative, low-ego, and self-motivated team player

90% Remote: On-site attendance required once a month at the client’s Mississauga office

Contract Duration: 6 months

Potential for Extension: Yes

Join Us: If you're eager to make a meaningful impact in the financial services sector and bring the right experience to the table, we encourage you to apply for this exciting opportunity through Unisystech Consulting.

Job Tags

Contract work, Remote job, Immediate start, Shift work,

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