Job Description

Aligned Capital Partners is a fast-growing investment dealer with a dynamic team looking to expand our business. Our corporate culture encourages teamwork, service excellence, creativity, and initiative. We are currently hiring for a full time Account Administrator to join our Client Experience team in Calgary.

Position Overview

In this role, the successful candidate will work to process various operational requests received by the Client Experience team from our clients. The Client Experience Team is the ‘go to’ for our Investment Advisor clients and the corresponding relationship is based on the trust they have in our expertise and ability to support them effectively. We are looking for someone who works calmly in a fast-paced environment and ensures work is completed in a timely fashion. This is an entry-level role that is primarily non-client facing with ample room for career growth.

What You Will Do

• Process/complete operational tasks that include account opening, non-financial updates, transfer initiation and follow ups, account closures, troubleshooting system issues and more
• Provide support to and work with other departments as required for multi-faceted issues
• Work on project-specific tasks relating to procedural updates
• Assisting and supporting the Client Experience team on ad-hoc items

You Will Bring:

• Strong MS Office skills (Outlook, Word, and Excel)
• Team Player with friendly personality and strong communication skills
• Proven ability to manage high volumes with a positive and professional attitude
• Ability/Flexibility to work independently in hybrid home/office environment
• Strong attention to detail and pride over your work
• Experience providing client service in the investment, banking or related industries is an asset

What We Bring

We are committed to a positive employee experience fostered through an open and collaborative work

environment. We offer you:

• Competitive compensation
• Recognition of your accomplishments
• Communication and feedback
• Investment in your training and development
• Commitment to your health and well-being
• Culture of inclusion, diversity, and positivity

Aligned Capital Partners Inc. is an equal opportunity employer. If you require any accommodation to fully participate in our recruitment process, please call 905-639-5115.

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