Job Description

Position Name: AD Level Service Delivery Manager Tokyo Job

Annual salary : 14 million and above

AD Level Service Delivery Manager Tokyo Job Qualification:

• The ideal candidate will have a strong background in ITIL and Service Delivery Management, with additional experience in Life Sciences and will manage the production support.
• Technical Skills : ,ITIL,Delivery Management
• Oversee the end-to-end service delivery process to ensure high-quality outcomes for clients.
• Implement ITIL best practices to streamline service management and improve efficiency.
• Possess a minimum of 12 years of experience in service delivery management.
• Demonstrate expertise in ITIL and Delivery Management practices.
• Coordinate with cross-functional teams to ensure timely and effective delivery of services.
• Monitor service performance metrics and take corrective actions to address any issues.
• Provide regular updates and reports to stakeholders on service delivery status and performance.
• Develop and maintain strong relationships with clients to understand their needs and expectations.

Japanese Languages : Native level japanese (JLPT N) and Business english required

Holidays & Benefits

• Insurances
• Commuting allowance
• Business trip allowance
• Sports facilities and recreation facilities
• Educational training / Overseas training system (OJT)
• Group life insurance
• Casual clothes allowed (office casual)

Company Description 

One of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era. 

Their unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. 

Headquartered in the U.S., this company is one of the Fortune 500 companies and is consistently listed among the most admired companies in the world.

[Passive smoking measures]

Indoor smoking

Designated smoking area

Job Requirements: Japanese JLPT N, Service Delivery Manager, ITIL , Delivery Management, production support., Life Sciences, AD level

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