Job Description

Please note the base salary will be determined by the successful candidate's education, skills and experience. The listed salary range serves as a general pay guideline for this position's pay level.

Bilingual Group Underwriter I

Location: Remote - Anywhere in Canada

Empire life is looking to hire a Bilingual Group Underwriter I to join our Group Underwriting team! The Group Underwriter Level I is an entry level underwriting opportunity focused on quoting non-complex group policies with responsibilities for administering non-complex requests to quote, amendment requests, and renewals. The incumbent is guided by defined procedural practices and works under the supervision of the Manager, Group Underwriting (Non-Complex).

Why pursue this opportunity

1. Impactful work - get the opportunity to work on meaningful projects that have a positive impact on our customers, our company, and society as a whole.
2. Play an integral role - this is an opportunity that allows for you to grow your skills, while directly contributing to the business unit you are a part of.
3. Diversity, equity, and inclusion - we are committed to creating a diverse, equitable, and inclusive workplace and welcome candidates who share this commitment.

What you’ll be working on

• Ensure that non-complex requests to quote, amendment requests, and renewals are processed accurately and within established turnaround time to support business sales and profitability goals
• Support with quoting, amending, and renewal activity in the non complex space - including core, core arrangements, and specialty lines of business
• Use experience and judgment, in conjunction with Underwriting guidelines, product and service knowledge to determine optimal solutions to meet customer needs and requirements
• Ensure the profitability of group business through the use of subsidy application on both new business, renewals and amendments
• Develop and present a business case to support pricing decisions; conduct non-risk assessment and make decisions on final pricing within defined parameters
• Provide consistent interpretation of group insurance policy terms to customers and distribution partners in support of divisional goals
• Work collaboratively with other team members to support processing requirements
• Manage and execute all non complex underwriting related escalations internally within defined parameters - consulting and/or escalating to the manager where required
• Act as a key contact with distribution partners and internal stakeholders; escalate issues to management as required
• Practices consultative Underwriting that engages in proactive collaboration with internal and external distribution partners to develop creative solutions within defined parameters to support and achieve business objectives
• Act as a primary contact with external partners and internal stakeholders; escalate issues to management as required

What we’re looking for you to have

• Bilingualism in French and English is required
• 1+ years work experience in the group insurance/financial services industry
• Proven knowledge of group benefits products, contractual provisions, risk assessment, and pricing methodologies
• Superior customer relations skills
• Proficient in Microsoft Office Suite and able to navigate a CRM platform
• GBA or CEBS Designation or interest in pursuing
• Completion of a community college diploma in a relevant field
• Ability to work independently and as a team member
• Ability to think logically, analyze, and solve problems
• Ability to organize/schedule both people and information
• Creative problem solver / data-based root cause solution bias
• If you are applying for a position which is open to applicants across Canada, unless otherwise indicated in the position, language proficiency in English is required for communicating with customers, advisors, or employees across Canada.

Beyond the salary

For regular full-time positions, Empire Life offers a comprehensive total rewards package that includes:

• Competitive salaries with annual pay increases
• Annual bonus program, which recognizes both strong company performance and individual contributions, for non sales positions
• Competitive uncapped commission, for sales positions
• A comprehensive employer-funded benefits package starting from day one of employment, that includes life insurance, disability, health and dental and a generous health account
• Flexible work arrangements and an annual allotment of personal health days.
• Four weeks annual vacation from hire date
• A defined contribution pension plan with generous employer matching
• Top up programs for parental leave and compassionate leave
• Employer-sponsored wellness and recognition programs
• A cash employee referral program

To learn more about working at Empire Life, visit .

Get to know us

Empire life is proud to be an equal opportunity employer. We celebrate diversity, are committed to creating an inclusive environment, and welcome everyone to participate in our application process. We encourage those of all backgrounds and experiences to apply, even if you don't believe you meet each unique qualification outlined. Applicants will receive equal consideration without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, or age.

Empire Life welcomes applications from people with disabilities and disabled people. Accommodations are available upon request for candidates taking part in all aspects of the screening and selection process. If you need this job posting in an alternative format or have any accessibility questions, please contact recruitment@empire.ca

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