Job Description

The Collections Manager will drive the collection efforts and delinquency controls of the law Firm, ensuring money owed is billed and received correctly and promptly.

Education and Experience:

• Associate’s degree in Finance required; Bachelor’s degree preferred.
• At least five years of experience in collections, with at least one in a supervisory or managerial position.
• Hybrid 3 days in office, salary to $130,000 + OT + bonus. Great firm, atmosphere, group, benefits and people!

Duties/Responsibilities:

•​Researches, develops and facilitates collection procedures.

•​Ensures proper preparation and delivery of letters, notices, and other communications regarding delinquent accounts.

•​Negotiates with clients at the direction of responsible partners to amend payment terms, as appropriate.

•​Recommends legal action for specific accounts to the General Counsel and follows through as necessary.

•​Communicates the status of delinquent accounts to the Senior Managing Director of Finance.

•​Maintains thorough records of all communications and actions taken.

•​Communicates with appropriate attorneys for settlements on bankrupt accounts.

•​Reviews accounts and makes recommendations for write-off as appropriate; supervises approved accounts’ write-off procedure.

•​Ensures the security and privacy of client information and files.

•​Performs other related duties as assigned.

Required Skills/Abilities:

•​Excellent verbal and written communication skills.

•​Proficient in Microsoft Office Suite or related software, and client relations software.

•​Excellent leadership and persuasive skills.

•​Ability to work with a team and independently.

•​Basic understanding of statistics and data analysis.

•​Basic understanding of applicable state and federal collection laws including the Fair Debt Collection Practices Act and the Fair Credit Reporting Act.

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