Job Description

ABOUT WONDERSHARE

Wondershare Canada employs over 50 technology-loving marketers, video makers, animators, and designers who are highly energetic and fully dedicated to Wondershare.

Our mission is to build technology and software products that make every idea achievable for the new generation of creatives. And we empower our Canadian team to take on the most creative challenges to make this possible.

What are we looking for?

We’re looking for a talented and self-driven Community & Marketing Specialist to join our team.

In this role, your primary focus will be on community operations — including user engagement, content coordination, and trend monitoring on platforms like Reddit, Discord, and Twitter.

You don’t need to be a designer, but you must understand design workflows and feel comfortable using tools like Figma or Photoshop to optimize interactive content and contribute to user research supporting both product and marketing efforts.

Most importantly, you should have a strong sense of online culture, user behavior, and a genuine passion for digital communities.

Requirements and Skills:

1. 2–3 years of experience in digital community management, user research, or business development. Familiarity with online platforms such as Discord, Reddit, X (Twitter), Telegram, or equivalent.

- Business Development & Community Expansion :

• Identify and reach out to potential partners, communities, or influencers to expand our product presence locally and online.
• Develop and execute outreach strategies tailored to specific market segments (especially in digital or creator communities).
• Collaborate with internal teams to create tailored materials or co-marketing content for business outreach.
• Monitor trends and cultural conversations to identify timely collaboration opportunities.
• Represent the brand in online conversations and support strategic community growth across platforms like Discord, Reddit, X (Twitter), and more.

- User Operations & Research

• Conduct user research through interviews, surveys, and community engagement to identify needs, behaviors, and feedback.
• Summarize user insights and translate them into actionable recommendations for product and marketing teams.
• Coordinate and manage community activities or online campaigns to drive engagement and retention.
• Support the development of user onboarding flows or help content by applying basic UX thinking.
• Monitor and report on user sentiment across key platforms.

2. Strong communication and collaboration skills — especially across teams.

3.Able to identify and act on online trends, user behavior patterns, or partnership opportunities.

4.Comfortable using collaboration and visualization tools (e.g., Notion, Miro, Figma, Adobe Suite).

5.Passion for digital products and internet culture (both B2C and B2B environments).

Wondershare is an equal-opportunity employer. All applicants will be considered for employment without attention to race, color, ancestry, place of origin, religion, family status, marital status, physical disability, mental disability, sex, age, sexual orientation, political belief, or conviction of a criminal or summary conviction offence unrelated to their employment.

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