Job Description
Special Service for Groups, Inc.
Job Announcement
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Title: DMC Program Specialist
Division: HOPICS
FLSA: Non-Exempt, Part-Time
Supervisor: DMC Program Supervisor
Pay Range: $22.00-$26.00 Per hour
Revised: 03.20.2025
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Summary Under the supervision of the Program Supervisor the Program Specialist will be responsible for program reporting, tracking, monitoring, inventory, reception tasks, and quality assurance for the Drug-Medi-Cal (DMC) Program. The incumbent will need to have strong Word, Excel, web navigation, writing skills, and be detail oriented. The Program Specialist will also be a backup as needed to provide Substance Use Counseling Services and any other programmatic tasks as needed.
Essential Functions - Conduct Medi-Cal enrollments applications or provide verification before intake enrollments for Outpatient services
- Conduct DMC and RBH enrollments as needed
- Tracking of DMC Outpatient /Recovery Bridge Housing (RBH) upcoming or pending discharges
- Enrollment coordination for incoming referral
- Daily operations of the SASH line
- Verify Medi-Cal status on active clients on a bi-weekly basis
- Create charts for the DMC programs
- Quality assurance of intake packets
- Labeling of intake files
- Tracking of the DMC and RBH authorizations and reauthorizations
- Keep up to date with all the forms (revision) and add charts as necessary
- Prepares, approves, reviews and process DMC SUD documentation
- Prepares and updates intake packets for DMC SUD Treatment Providers
- Review and process all corrections needed in Data Based System and charts
- Responsible for cross-checking all new charts and client signature sheets (individual and group services) for accuracy
- Assist with evaluating programs and services for compliance with state, county, accreditation and/or certification standards
- Assist in the completion of the quality assurance reports
- Manage DMC & RBH appointment calendars
- Assist with data entry and data integrity efforts for all DMC SUD Programs, including RBH
- Assist in the presentation of BHS meeting to provide program specific updates
- Complete brief screening with clients who are referred to the CENS by participating agencies, who may need substance abuse treatment and/or mental health services
- Will provide clients with information and referrals for treatment services and other ancillary services
- Coordinate with project approved treatment providers
- Provide the Program Supervisor with all required client information and intake outcomes
- Communicate with providers and community partners
- Responsible for preparing SUD project reports in accordance with funding requirements.
- Conduct follow-up with clients screened and enrolled to DMC as needed
- Administer the ASAM Brief Screening as needed
- Perform duties based on professional practice with State/ Federal Government contracts and grants.
- Maintain appropriate boundaries; and adhere to SSG’s Code of Ethics and HOPICS’ Core Values.
- Represent the Agency in a professional manner at meetings and community events.
- Regular attendance required
- Other job duties as needed by HOPICS funders and client needs
- Attend all meetings associated with the SUD and other projects as assigned by Program Supervisor or Senior Manager, SUD Services.
- Maintain files/records on client services in compliance with HIPAA, 42 CFR Part 2 and other funding requirements for auditing purposes.
- Perform other duties as assigned by the Program Manager or Division Director
Minimum Qualifications - Knowledge, Skills and Abilities Required - Certified or registered Alcohol and Drug Abuse Counselor. Registered employees must complete the certification process within five (5) years of their initial registration date.
- Verification of Employment Eligibility and Background Check
- Ability to work with clients from diverse cultural, ethnic, and socio-economic backgrounds
- Ability to communicate effectively, both written and orally
- Knowledge of core competencies of Substance Abuse Counseling
- Working knowledge of Microsoft Word, Excel, and other database programs
- Knowledge of various community-based treatment providers
- Experience working with criminal justice population
- Access to reliable transportation is required. A valid driver’s license may be required depending on assignment.
- TB Clearance upon hire and thereafter annually
- CPR and First Aid upon hire and thereafter
Supervisory Responsibilities: - This position does not have any supervisory responsibilities
Environmental Conditions (Working Conditions)- Exposed to aggressive clients: must communicate with many sources including courts, LA County Probation, State Parole and Mental Health Departments and other community agencies. S/he will be co-located at the County jail. Some evenings and weekends may be required. Sometimes noisy, loud and disruptive clients.
Physical Requirements - While performing this job, the incumbent typically spends time sitting, standing, walking, speaking, driving, and listening. I must sit at the computer for data entry and reports: sometimes spend time driving and walking and carrying equipment/files/charts. Speak to staff and outside agencies in public meetings and multi-disciplinary team meetings. Represent the Agency in a professional and positive manner. Ability to lift a minimum of 25 pounds.
Mental Requirements - The incumbent in this position must be able to accommodate any/all of the following: uncontrollable changes in priorities/be able to process information, think, and conceptualize and transfer knowledge on best practices for Substance Abuse Assessments and treatment. Ability to maintain a non- personal/romantic relationship with clients (See Conflict of Interest Policy)
Special Service for Groups, Inc. is an Equal Opportunity/Affirmative Action Employer
Job Tags
Hourly pay, Full time, Part time, Trial period, Weekend work, Afternoon shift,