Job Description

1. Operational Management:
   • Handle import operations to Japan, including customs, compliance, and Importer of Record (IOR) requirements.
   • Collaborate with Japanese 3PLs (Third-Party Logistics providers) and freight forwarders to ensure smooth logistics operations.
   • Identify and onboard better 3PLs or freight forwarders to optimize operational costs.
2. E-Commerce Management:
   • Manage and direct the daily operations of the e-commerce sales department of the organization.
   • Manage and optimize Amazon Japan and Rakuten sales, including listing creation, updates, and performance tracking.
   • Identify growth opportunities within the existing catalog for the Japanese market.
3. Marketing and Advertising:
   • Plan, design, develop, and implement pay-per-click (PPC) advertising campaigns and brand initiatives.
   • Monitor campaign performance and make data-driven decisions to enhance ROI.
4. Sales Forecasting and Performance Analysis:
   • Forecast anticipated market sales, set sales quotas, and advise upper management about sales performance.
   • Analyze sales statistics to determine sales potential and inventory requirements.
5. Sales Campaign Development:
   • Develop and implement new sales campaigns, initiatives, strategies, and programs to attract new and retain current customers.
6. Data Analysis and Reporting:
   • Utilize Excel and Google Sheets to analyze data, track KPIs, and provide actionable insights.
7. Collaboration and Communication:
   • Effectively communicate with cross-functional teams and external partners.
   • Proactively identify and address operational or sales challenges.
8. Expansion Management

• Engage with regional leaders to identify and prioritize country-specific market demand and requirements for new products, offers, and modalities
• Engage with launch planning teams across the region to align expansion priorities with existing product and infrastructure roll-out plans
• Define the launch readiness requirements and coordinate with overall launch readiness teams to ensure a market leading experience
• Develop and manage a prioritization process for aligning leaders on market entry plans, taking into account key dependencies
• Manage the success of geographic market launch and expansion efforts

• Fluency in English and Japanese (spoken and written).
• In-depth knowledge of Japanese import processes, customs regulations, and compliance requirements.
• Experience working with Japanese 3PLs and freight forwarders.
• Proven track record in Amazon and Rakuten sales, including listing creation and optimization.
• Expertise in PPC campaign management and brand marketing strategies.
• Strong proficiency in Excel and Google Sheets.
• Analytical mindset with the ability to identify cost-saving opportunities and market growth potential.
• Proactive, organized, and excellent at communication.
• Familiarity with Japanese consumer behavior and market trends.

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