Job Description

About the Company:

Hello! Welcome to Plaza Premium Group, we're people passionate about "Making Travel Better". We are a global company with team members from all walks of life, together we are #PPGFamily, together we are building a legacy. You don't need to be from this industry, you do need to be passionate.

Location: Mississauga, Ontario

Position: Facilities Manager

Department: Operations

Terms of Employment: Full time

Reports to: Area Operations Manager

Overall responsibility

The Facilities Manager will provide support to the Facilities Team at Plaza Premium Group Canada, contributing to guest satisfaction standards by ensuring prompt maintenance and upkeep of lounge services, anticipating individual needs, and prioritizing guest safety and comfort. The role requires handling service requests courteously and efficiently.

Key Areas of Duties and Responsibility

• Oversee day-to-day maintenance, including service standards and schedules.
• Coordinate with Housekeeping for maintenance activities.
• Manage equipment maintenance, repairs, and replacements.
• Prepare budgets (Capital Expenditure and Facilities Management).
• Develop a comprehensive facilities preventive maintenance strategy.
• Coordinate renovation projects.
• Oversee contractors and subcontractors.
• Ensure building and equipment licenses/certifications are current.
• Monitor life safety systems and emergency response plans.
• Manage department expenses and inventory.
• Monitor Key Performance Indicators (KPIs).
• Collaborate with operations and facility management leadership.

Qualities & Requirements

• 5+ years of experience in facilities management, process improvement, customer service, or hospitality.
• 3+ years of experience in CAPEX budgeting.
• Willing to undergo pre-employment screening and background check.
• Moderate travel required within Canada
• Physically capable of lifting up to 30 lbs. and standing/sitting for prolonged periods.
• Excellent leadership, communication, and organizational skills.
• Strong computer skills (POS systems, Microsoft Office, SharePoint, Microsoft Teams).
• Ability to work under pressure, influence others, and maintain high standards.
• High sense of responsibility, attention to detail, and customer service.
• Ability to work with employees at all levels and think creatively.
• Demonstrate and promote Company Core Values: T.R.I.P. (Trust, Respect, Integrity, Pride).

Pay: $100,000 to $115,000 per year.

Benefits:

• Dental care
• Discounted or free food
• Extended health care
• Flexible schedule
• On-site parking
• Paid time off
• Vision care

Schedule:

• 8 hour shift
• Monday to Friday
• On call
• Weekends as needed

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