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Work site environment
- Noisy
Work setting
- Various locations
Tasks
- Must be of legal age to mix and serve alcoholic beverages
- Address customers' complaints or concerns
- Prepare and serve specialty food at customers' tables
- Present bills to customers and accept payment in cash, credit or debit cards, travellers cheques or room billings
- Describe menu items including daily specials for customers
- Enforce provincial/territorial liquor legislation and regulations
- Advise on menu selections
- Balance cash and record sales
- Clear and clean tables, trays and chairs
- Describe and advise on wine selection
- Greet patrons, present menus, make recommendations and answer questions regarding food and beverages
- Order and maintain inventory of wines and wine glassware
- Perform sensory evaluation of wines
- Serve food and beverages
- Supervise other servers and bussing staff
- Take orders and relay to kitchen and bar staff
- Schedule staff
- Train staff
- Assist clients/guests with special needs
- Provide customer service
Certificates, licences, memberships, and coursesﾠ
- Workplace Hazardous Materials Information System (WHMIS) Certificate
Security and safety
- Criminal record check
Work conditions and physical capabilities
- Bending, crouching, kneeling
- Fast-paced environment
- Handling heavy loads
- Overtime required
- Physically demanding
- Standing for extended periods
- Work under pressure
Weight handling
- Up to 9 kg (20 lbs)
Personal suitability
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Flexibility
- Initiative
- Organized
- Reliability
- Team player
Government programs
- Recognized employer
Health benefits
- Dental plan
- Disability benefits
- Health care plan
- Paramedical services coverage
- Vision care benefits
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