Job Description

Job Title: Field Service Technician

Location: Remote - Windsor, Ontario, Canada

Company: Munters Corporation

About US: Munters specializes in climate solutions for mission-critical processes. We offer innovative, efficient and sustainable solutions for customers in industries where controlling indoor humidity, temperature and energy efficiency is critical. Climate control systems often account for a large percentage of energy consumption in many of our customers’ operations. With an optimal climate system, we can enable more efficient usage of energy or water resources, thereby minimizing their climate and environmental impact. Sustainability is an important part of Munters’ business strategy and value creation. We pride ourselves on promoting an inclusive work environment where employees are valued members of the team and are given meaningful projects to work on.

Job Description: Our Field Service Technicians travel to customer sites to safely repair, troubleshoot, and maintain commercial and industrial dehumidification equipment. This position requires the ability to work independently, and candidates should have strong diagnostic and troubleshooting skills.

Roles and Responsibilities:

• Travel to customer sites to perform service and customer support.
• Diagnose and correct malfunctions on all equipment.
• Provide customer training on standard Munters equipment.
• Provide technical feedback on equipment by submitting detailed field service reports.
• Communicate professionally with customers in a service-orientated manner both in person, writing and proper phone skills.
• Promote sales and service on company equipment.

Requirements:

• 3-5 years’ experience in the commercial or industrial HVAC industry and/or a combination of work experience and the completion of HVAC/R vocational school
• Ability to travel extensively 80% and ability to travel via plane.
• Able to obtain a CFC Certification within 90days of hire.
• Experience with HVAC/Refrigeration systems and components
• PLC (Programmable Logical Controls) highly preferred
• Effective written and verbal communication skills needed.
• Basic knowledge of electrical schematics

Physical Requirements:

• Heavy Work: Exerting up to 75 pounds of force occasionally and/or up to 20 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects.
• Climbing, stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting
• The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data, viewing computer terminals, expansive reading, etc.
• Ability to lift to 55lbs using proper lift techniques.
• Ability to stand for long periods, up to 8hrs a day.

Work Conditions:

• You must wear personal protective equipment such as safety glasses, safety boots, hard hats, and hearing protection where the company requires.
• Ability to travel and be away from home for several days at a time.
• Willingness to respond to "On-call" responsibilities as required.
• Willingness to occasionally work weekends and/or holidays.
• Willingness to work outdoors in all types of weather conditions.
• Willingness and ability to work 6 feet or more above the ground as required.
• Willingness and ability to use PPE and safety equipment harness and tie off points.
• Willingness and ability to use proper ladder safety and proper methods.

Education Requirements:

• HS Diploma or Equivalent
• HVAC school or equivalent
• English Language primary.

Skills/Certifications:

• HVAC/R WITH COMMERCIAL/INDUSTRIAL
• Technical skills or trade school
• EPA Universal/608
• CFC License

Equal Opportunity Employer: We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. All offers are contingent on a pre-employment drug test and background check, as applicable for the position.

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