Job Description

EIRE Systems is currently seeking an enthusiastic and capable IT Training & Operations assistant to deliver training on internal systems, tools, and devices for our client - A market leader in Materials Engineering Solutions.

In addition to training and creating materials to promote the use of IT tools and systems for the company, you will also play a multi-faceted role involving coordinating departmental activities, supporting meeting operations, and managing various marketing content.

This position is ideal for those who want to broaden their skills by being involved in a wide range of tasks in the IT department.

Key Responsibilities

• Deliver IT training and onboarding support in both online and physical classroom formats to internal users.
• Design, prepare, and maintain training materials tailored to business needs.
• Create and manage content for various internal marketing channels including the website, social media platforms, newsletters, and banners.
• Meeting management support for the IT department (schedule adjustment, meeting minutes creation, etc.).
• Various business support within the department (team building planning, coordination of industry-academia collaboration activities).
• General administrative work such as accounting report preparation and ticket reservation.

Required Skills & Qualifications

• Language Skills: Native-level Japanese, Conversation level English
• Work experience in IT or education (preferably at least 2 years).
• Experience delivering training or presentations to groups.
• Strong attention to detail, prioritization, and multi-tasking abilities.
• Basic operations skills with Microsoft Office Tools (Excel, Word, PowerPoint).
• Comfortable working in a customer-facing IT support or training environment.
• Eager to learn and adapt to new technologies and tools (especially IT tools and Marcom areas).

Preferred Qualities

• Outgoing and approachable personality.
• Willingness to proactively engage with stakeholders.
• Team-oriented and collaborative mindset.
• Experience in an international or bilingual work environment is a plus.

***Applicants must presently be residing in Japan. Applicants from outside Japan need not apply and will not be contacted. 

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