Job Description

At LTV.ai, we’re redefining customer engagement for e-commerce brands by empowering them with their own AI-powered ambassadors to deliver hyper-personalized Email and SMS interactions at an unprecedented scale.

Our platform enables brands to communicate with their audience in a natural and contextually relevant manner, driving higher engagement and conversion rates. While increasing LTV and driving measurable growth, we help brands stay focused on what matters most—the customer.

Why join us?

We’re a fast-moving team building a high-growth company that’s transforming the e-commerce industry. As an early team member, you’ll play a key role in shaping both our product and the future of e-commerce, with the opportunity to grow alongside us.

Recent wins

• Developed a segmentation engine that leverages e-commerce platform data to personalize interactions in a compliant manner, at scale (20m consumers and growing 10% MoM)
• Built out a data pipeline capable of handling millions of events daily
• Enabled the use of multiple LLMs for a single interaction, optimized for the best performance while reducing costs
• Onboarded some of the largest e-commerce brands across the industry (e.g. Backcountry, Fabletics, Sur La Table) turning them into massive believers in both our product and our vision

We'd like to work on (this is a glimpse of exciting tickets from our backlog)

• Refining our AI infrastructure to enable deeper segmentation, optimize customer-level memory, and integrate advanced agentic workflows for greater adaptability and efficiency
• Enhancing our AI conversation engine to deliver self-optimizing interactions that gather actionable feedback, helping brands better understand their customers.
• Expanding self-service capabilities to provide smaller brands on our waitlist—and across the industry—seamless access to the LTV.ai platform

Our Stack

• Frontend: React (TypeScript)
• Backend: NestJS (TypeScript)
• Infrastructure: AWS managed with Terraform
• Databases: PostgreSQL & ClickHouse

What we're looking for (ideally)

• 2+ years of experience in our stack
• 1+ year of experience in our industry (ecommerce / email marketing)
• Excitement about using AI coding tools to increase productivity (e.g. Cursor, Windsurf, Copilot)

Compensation + Benefits

• Base depends a lot on the person but we reward A players
• Equity included

If this role sounds like it could be a fit, we’d love to hear from you!

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