Job Description

As a Quality Assurance Analyst, you'll audit labeling processes, ensure accuracy, and support team improvements. This role requires bilingual skills and collaboration with global teams while reviewing sensitive content.

Description

* Conduct daily audits to ensure accuracy and compliance
* Identify errors and trends, providing constructive feedback for improvement
* Collaborate with BPO teams and trainers to enhance quality standards
* Assist in onboarding new hires, helping them meet performance goals
* Address quality-related inquiries and provide policy clarification
* Work closely with Safety Specialists to refine workflows and processes
* Maintain a high level of attention to detail while reviewing sensitive content
* Communicate effectively with both Japanese and international teams

Profile

* Native-level Japanese and business-level English
* Strong attention to detail and ability to work both independently & collaboratively
* Open to working onsite five days a week
* Bachelor's degree

Job Offer

🎉 Paid Time Off: 12 annual leave days + 4 summer days + 10 sick days (prorated)

🎁 Performance Bonus: Up to ¥1.5M in internal mobility incentives

🍕 Office Perks: Unlimited snacks, drinks, and fun company events

To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact Michelle Rosette on +813 6832 8698.

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