Job Description

Inclusion without Exception:

Tata Consultancy Services (TCS) is an equal opportunity employer, and embraces diversity in race, nationality, ethnicity, gender, age, physical ability, neurodiversity, and sexual orientation, to create a workforce that reflects the societies we operate in. Our continued commitment to Culture and Diversity is reflected in our people stories across our workforce and implemented through equitable workplace policies and processes.

About TCS:

TCS is an IT services, consulting, and business solutions organization that has been partnering with many of the world’s largest businesses in their transformation journeys for over 55 years. Its consulting-led, cognitive-powered portfolio of business, technology, and engineering services and solutions is delivered through its unique Location Independent Agile™ delivery model, recognized as a benchmark of excellence in software development. A part of the Tata group, India's largest multinational business group, TCS employs over 612,000 of the world’s best-trained consultants in 55 countries. The company generated consolidated revenues of US $29 billion in the fiscal year ended March 31, 2024,and is listed on the BSE and the NSE in India. TCS' proactive stance on climate change and award-winning work with communities across the world have earned it a place in leading sustainability indices such as the MSCI Global Sustainability Index and the FTSE4Good Emerging Index.

Required Skills:

• Good experience in SAP BusinessObjects administration, with at in a lead or supervisory role.

• Technical Expertise: In-depth knowledge of SAP BusinessObjects tools (e.g., Web Intelligence, Crystal Reports, Universe Designer, BO Server, etc.).

• System Administration: Strong hands-on experience with SAP BusinessObjects installation, configuration, patching, and performance tuning.

• Database Knowledge: Familiarity with databases (SQL, Oracle, or similar) and experience in creating and managing Universe connections.

• Operating Systems: Comfortable working in multi-platform environments, including Windows and Linux.

• Problem-Solving: Strong troubleshooting and analytical skills, capable of addressing complex technical issues.

• Leadership: Proven ability to lead and mentor a team, managing both technical and interpersonal challenges.

• Communication: Excellent verbal and written communication skills, with the ability to present technical information to non-technical stakeholders.

• Certifications: Relevant SAP BusinessObjects certifications (such as SAP Certified Technology Associate) are a plus.

• Cloud Integration: Experience with integrating SAP BO with cloud-based data platforms.SAP BI

• Knowledge: Familiarity with other SAP Business Intelligence tools and systems (e.g., SAP BW, SAP HANA).

• Automation: Experience in automating tasks using scripts or other tools for efficiency and performance optimization.

Roles and Responsibilities:

• Lead SAP BO Administration Team: Supervise and guide a team of SAP BO administrators, providing mentorship, technical guidance, and ensuring best practices are followed.

• System Setup and Configuration: Manage the installation, configuration, and upgrade of SAP BO environments.

• Ensure smooth operation of all SAP BusinessObjects platforms (e.g., Web Intelligence, Crystal Reports, Dashboard, Universe Designer).

• Performance Monitoring: Monitor and optimize system performance to ensure high availability and efficient functioning of all SAP BO tools.

• Troubleshooting: Resolve complex technical issues related to SAP BO, including server-side and client-side problems, and collaborate with support teams for issue resolution.

• Security and User Management: Implement and manage security protocols, including user access control, roles, and permissions. Ensure compliance with data privacy and security regulations.

• Data Integration and Connectivity: Work closely with Data Warehousing and ETL teams to ensure effective integration and reporting from various data sources.

• Upgrade and Patch Management: Plan, coordinate, and execute SAP BusinessObjects updates, patches, and system migrations with minimal disruption to services.

• Collaboration: Liaise with cross-functional teams such as developers, database administrators, and business analysts to optimize reporting solutions and deliverables.

• Documentation: Maintain detailed documentation of system configurations, processes, troubleshooting procedures, and other operational aspects of SAP BO.

• Training and Support: Provide training to end-users and internal stakeholders on the effective use of SAP BO tools. Offer ongoing support and guidance as needed.

Tata Consultancy Services Canada Inc. is committed to meeting the accessibility needs of all individuals in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code (OHRC). Should you require accommodations during the recruitment and selection process, please inform Human Resources.

Thank you for your interest in TCS. Candidates that meet the qualifications for this position will be contacted within a 2-week period. We invite you to continue to apply for other opportunities that match your profile.

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