Job Description

Title: Business Analyst

Location: Toronto, ON - Hybrid

Duration: Long Term

Job Description:

MUST HAVES:

1. Demonstrated experience in providing regular progress updates and reports to various audience levels including Project Managers, project Sponsors, Executive Sponsors.
2. Proven data analysis skills to collect and synthesize data and make data driven recommendations.
3. Experience in large scale public safety radio projects.
4. Excellent verbal, presentation and written communication skills, interpersonal and negotiation skills.

Business Analysis Skills

45 points

• Past experience in business analysis.

• Validate and document business process and system processes as required.

• Experience in documenting, creating visual pleasing presentations using a wide range of tools and techniques.

• Demonstrated experience delivering a wide range of documentation both business and technology focused, including business requirement documentation, use case documentation, business workflow, IT process flow.

• Experience with gathering data requirements and writing report specifications and developing reports, dashboards and report-cards.

• Experience in working with large scale, complex IT projects delivering mission critical IT solutions, including desktop applications, web/mobile applications, telephony, radio, etc.

• Demonstrated experience in bridging the business/IT communication gap to successfully deliver on IT implementations.

• Experience in understanding and accurately translating business problems into technology requirements documents that support technology solution development using a wide range of tools and techniques.

• Experience working on concurrent projects and managing competing priorities.

• Develop, contribute and/or validate communication material to support the communications strategies and plans.

Relationship management and communication skills

30 points

• Experience in bringing clarity to complex business challenges and articulation of business issues through business analysis techniques that result in common understanding of the issues as well as agreement on business process requirements or technology requirements to solve the issues.

• A team player with a track record for meeting deadlines.

• Experience in capturing and analyzing complex and at times competing project issues to develop a communication material, processes and procedures.

• Experience in capturing and translating complex business processes and procedures into technology workflows, roles and responsibilities and system inputs.

• Excellent verbal, presentation and written communication skills, interpersonal and negotiation skills.

• Facilitation skills, interpersonal and consultative skills.

• Stakeholder management skills.

• Demonstrated strong problem-solving and organizational skills, and awareness of emerging technology trends.

• Strong leadership and collaboration skills.

• Proven track record for building strong collaborative relationships.

Telecommunications and radio network experience in a large public sector entity

15 points

• Knowledge and experience both in strategic and operational public sector governance models, experience managing complex, multi-unit, multi-stakeholder and multiple levels of public sector executive stakeholder project team, experience with public sector ITSM and ITIL processes and policies, ability and demonstrated experience developing mutually beneficial relationships with public sector entities.

• Strong experience of working on Public Safety Radio/telecom domain. Demonstrated experience of working with multiple stakeholders in a broader public sector (BPS) environment.

• Experience of projects involving, network design, civil structures, user equipment distribution and operations.

• Experience with projects involving large number of users (over 30,000), meeting their business requirements, training and communications needs etc.

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