Job Description

Responsibilities:

• Partner w/ business stakeholders to determine data & analytics needs & priorities in order to help achieve responsible business teams’ financial and business goals
• Provide council to business stakeholders and co-design effective KPIs to track and improve responsible business teams’ business results
• Provide thought leadership to business stakeholders on potential data and / or insights to answer business question, to guide business strategic / transactional decision
• Synthesize data / insights to provide data-drive thought leadership / actionable recommendations to business stakeholders to achieve Dynata’s financial results and improve business process
• Collaborate w/ Technology engineers to design and improve Dynata data integration process & systems, to ensure data accuracy of reporting and improve efficiency of data query
• Guide, coach analysts in the team to translate business questions, business problem to possible data manipulation scope and data logic required to address the business needs, perform the work him/herself when the work requires strategic thinking / complexity beyond staffs’ capability in the team;
• Guide, coach analysts to identify / explore technical options in Dynata data systems to obtain required data, may need to perform the technical work him/herself when data knowledge doesn’t exist in the team
• Coach and develop analysts in the team to draw conclusions / insights from data insights to answer business questions / solve business problems
• Coach and develop analytical staffs in the team to communicate/ present analysis results to business stakeholders, or present/communicate by him/herself
• Manage a team of analysts

Education:

• Minimum of a Bachelor’s Degree in in Computer Science, Mathematics, Statistics, Economics, Engineering or other applicable quantitative discipline

Experience:

• 10+ years of experience in the data analytics space
• 5+ years hand-on experience in data manipulation through SQL in large data repositories
• 3+ years in build SQL codes, conduct SQL query to solve adhoc business questions (besides generating regular reporting)
• 2+ years of experience in SQL w/ customer behavior / CRM data
• 5+ years of experience in leading teams of data analytics professionals

Knowledge & Skill:

• Develops relationships with key internal customers to identify emerging needs
• Effectively communicates difficult concepts by altering communication style to the audience
• Assimilates, synthesizes, discusses, and presents complex or sensitive information for discussion with more senior levels of management

Scope of Impact:

• Manages the financial and operational performance of a well- defined and specialty, functional area or department (e.g., a department within a industry vertical, a region for a large product line, a region within a major sub function, etc.)
• Provides leadership and direction through managers
• Has full responsibility for quality and quantity of work, motivating staff, methods, discipline, staffing decisions and varied and complex supervisory duties

Strategic Planning:

• Develops departmental plans, including business, production and/organizational priorities
• Makes decisions guided by industry vertical or functional strategies that impact industry vertical or functional results
• Determines, evaluates and modifies department goals to meet current and future needs
• Directs the allocation of resources to meet financial and operational performance requirements
• Addresses business issues which are beyond immediate needs or where established policies may be inadequate

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